bonjour, une mise a jour a été faite ce matin sa n'a rien apporté ,je suis toujours sous androïde 10,a quand la version  Androide 11 sur nos blackview BL 6000 pro ? Hello, sorry for that. The new updates just release for 1000 last time to test whether it can work or not, and all updated information...

After 8 seconds bluetooth audio starts to studder, tested sveral audio sinks. All studder. Otherwise BT works better than BV9500 Pro for watches and other medical equipment. Does not need BT reset to work. But unusable to stream music... Just waiting for it to go into the Security loop lockdown, af...

blackview_admin wrote:

1. May I know what is the exact problem with the camera? Or can you shoot the pic for us to check？
2. Did you put the smartphone into the water? That is why the camera is not working anymore???

They put the smartphone into the water because Blackview told them it was waterproof...

Does this fault only affect the first batch of phones released by Indiegogo (grey), or are the later silver or graphite versions also affected? Hello, you can update new version now. No, the update has not fully fixed the problem...screen swipes are still being interpreted as hyperlink executions.....

New update appears to have finally fixed the bug...hopefully the fix will last this time...can anyone else confirm?

Does this fault only affect the first batch of phones released by Indiegogo (grey), or are the later silver or graphite versions also affected?

Unfortunately Blackview have given bad advice. Your problem is caused by a faulty Google update this week affecting a large number of Google system apps. Try and update all your apps via Play Store.

Can admin please confirm whether engineers have isolated the problem yet?

Any update on screen?  Is it a hardware problem or software? I would like to start to have a normal phone that doesn't click random things when I drag my finger on the screen ..... And I did email support02@blackview.hk about the issue. No responses yet. Hello, after checking with the engineer, the...

I mean It burn, only the sensor Is hot. The rest Is normal temperature. What can i do? Hello, you mean the fingerprinter was burnt? No, he means the fingerprint sensor on the right hand side is so hot that it burns. Usually this is caused by a drop. Get a T5 Torx screwdriver, undo all the perimeter...