Ok, i mailed with the support of kenable. https://www.kenable.co.uk/product_info.php?products_id=8681 They confirmed their Pro Signal adapter (PSG03882) has a 17mm plug, which should match our needs. This seems to be the first AVAILABLE adapter, though - it's available in U.K. only (?) - you lose th...

blackview_admin wrote:

We will study this issue. Please provide as much related information as possible.

Hi,
what can I do/test to help you analyse?

[quote="nvscopes"] https://www.amazon.co.uk/gp/product/B01LNLJ4WY/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1 I can confirm that this cable works with the BV8000 Pro, I'm using it myself. I searched myself but couldn't find ANY simple "Long Reach-TRRS-to-Normal-TRRS-Jack-Plug-Adap...

Hi again, I've tried to reproduce the situation by trying to switch on the LED just right after the phone leaves energy saving mode (at 16% charged), but this time it doesn't work. I let let the battery charge to full over night and left the flashlight-quicksettings unintentionally switched on. This...

Hi, yes i did some restarts and switch off/ons with the phone. The light doesn't run in any app (qs, outdoor toolbox, camera...). But yesterday the battery of the phone was down to 8%, so I charged it. While charging, the flashlight-symbol in quicksettings first seems to be kind of "greyed out&...

Hi admin,
thanks for your quick reply. It's on BV8000Pro-Blackview-V0.1_20170718.

Hi admin,
thanks for quick reply!
It runs on BV8000Pro-Blackview-V0.1_20170718

Hi there, I just got my BV8000 Pro working for about 2 weeks. Today I used the light for a minute and stopped it, but I can't start it again since then. The flash isn't working in Camera-App as well. I wonder if it is a damage of the LED or just a app-/system-failure. Is there anything I can do to a...