Blackview User Forum

Search found 4 matches

by mauerspecht
Fri Jul 28, 2017 3:02 pm
Forum: Service and tech
Topic: [SOLVED] BV8000 fingerprint not working
Replies: 41
Views: 22967

Re: BV8000 fingerprint not working

So current state is: latest firmware, encrypted device, partly working fingerprint. Thanks for your feedback. Anyone else having this issue with the latest firmware? I reset the phone again (I just quit counting how often i reset it yet)n and the fingerprint sensor works better now, but strangely i...
by mauerspecht
Wed Jul 26, 2017 5:54 pm
Forum: Service and tech
Topic: [SOLVED] BV8000 fingerprint not working
Replies: 41
Views: 22967

Re: BV8000 fingerprint not working

Currently I'm using BV8000 pro without encryption even if I really would like to encrypt the whole device. Please try to do the factory reset,, and register the fingerprint again. Mauerspecht, Were you able to make this work now? Long story I'm trying to make short: After having reset my phone (sti...
by mauerspecht
Thu Jul 20, 2017 6:19 pm
Forum: Service and tech
Topic: [CLOSED, TOO DISPERSIVE] BV 8000 Pro Problems
Replies: 89
Views: 65361

Re: BV 8000 Pro Problems

there is a new update dated 20170718. finger print unlock works for me after the update. Today I see a suggested update for Version 20170703, saying it would have been released on 2017-07-03 but it wasn't available to me until today. No newer update in sight for me. But as I'm having issues with sc...
by mauerspecht
Tue Jul 18, 2017 9:45 pm
Forum: Service and tech
Topic: [SOLVED] BV8000 fingerprint not working
Replies: 41
Views: 22967

Re: BV8000 fingerprint not working

No, I didn't succeed in encrypting the device and still using fingerprint afterwards. I even tried encryption with a "graphic" gesture before this kind of password was suggested by blackview_admin. Directly after encryption everything works fine, even fingerprint reader and all the setting...