Blackview User Forum

Search found 6 matches

by Andreas2
Wed Aug 02, 2017 2:54 pm
Forum: Service and tech
Topic: No service while charging battery
Replies: 9
Views: 4092

Re: No service while charging battery

Unfortunately the charging and loss of service problem still exists. The setting change did however improve the performance of the phone. It is unfortunate this has happened because it was my first experience with a Chinese brand phone. It seems to be well built at a good price but problems with the...
by Andreas2
Tue Aug 01, 2017 5:01 pm
Forum: Service and tech
Topic: No service while charging battery
Replies: 9
Views: 4092

Re: No service while charging battery

I have had a lot of problems with bugs with this phone since a got it a month ago or so. It was ok with calls and texts unless it was charging. Yesterday i disabled settings/battery/standby intelligent power saving. This seems to have fixed a lot of the problems I was having. It charged up last nigh...
by Andreas2
Tue Jul 11, 2017 2:02 pm
Forum: Service and tech
Topic: No service while charging battery
Replies: 9
Views: 4092

Re: No service while charging battery

Are you using the ADB interface?
When charging new phone it losses singal, so it is unusable while charging if you are using the ADB interface.

I am not knowingly using ADB interface unless it is preinstalled and i don't know it
by Andreas2
Tue Jul 11, 2017 4:52 am
Forum: Service and tech
Topic: No service while charging battery
Replies: 9
Views: 4092

Re: No service while charging battery

I have a weak signal where I live. When i charge the phone here it kills the signal. I tried charging in an area with a better signal and it doesn't kill the signal completely there. I imagine if I sent the phone in for warranty I would be told it is fine.
by Andreas2
Mon Jul 10, 2017 4:19 am
Forum: Service and tech
Topic: No service while charging battery
Replies: 9
Views: 4092

Re: No service while charging battery

yes
by Andreas2
Thu Jul 06, 2017 1:10 am
Forum: Service and tech
Topic: No service while charging battery
Replies: 9
Views: 4092

No service while charging battery

New BV6000 purchased from Gearbest. Signal drops and i have no service when charging phone. Tried different chargers without success. Anything I can do to try to fix this problem?