Blackview User Forum

Search found 10 matches

by Pete
Fri May 13, 2016 1:31 am
Forum: Service and tech
Topic: How to Root your BV5000 (OS V5.1)
Replies: 6
Views: 5958

Re: How to Root your BV5000

SnuffThePunkz wrote:
Bump for Update visibility.

Sorry for not know the lingo but what do you mean by Bump for Update visibility.[/quote]
by Pete
Wed Apr 27, 2016 5:55 am
Forum: Service and tech
Topic: BV5000 Latest firmware download
Replies: 21
Views: 35669

Re: BV5000 Latest firmware download

Yes instructions on how to install the upgrade would be great. When I try to do a local update my phone will open the local update section for 1 second then automatically close it's self for some reason. This is located under "Settings/About my phone/Wireless update" and then selecting th...
by Pete
Tue Apr 26, 2016 8:43 pm
Forum: Service and tech
Topic: BV5000 Latest firmware download
Replies: 21
Views: 35669

Re: BV5000 Latest firmware download

Yes instructions on how to install the upgrade would be great. When I try to do a local update my phone will open the local update section for 1 second then automatically close it's self for some reason. This is located under "Settings/About my phone/Wireless update" and then selecting the...
by Pete
Tue Apr 26, 2016 5:38 am
Forum: Service and tech
Topic: BV5000 Latest firmware download
Replies: 21
Views: 35669

Re: BV5000 Latest firmware download

I have downloaded the update but am unable to install it as I don't appear to have the correct app to read the files even after unzipping the download file.

Is there a certain app you need prior to the install?
by Pete
Wed Apr 20, 2016 10:28 am
Forum: Service and tech
Topic: ATTN Admin: Network Selection needs upgrading.
Replies: 13
Views: 8754

Re: ATTN Admin: Network Selection needs upgrading.

Hi, I am unsure what you mean by impossible to happen. Do you mean the phone will or will not receive calls when 4g is selected?
I am unable to get video of this as I cannot video my phone when calls are not coming through when 4g is selected.
by Pete
Mon Apr 18, 2016 3:23 am
Forum: Service and tech
Topic: ATTN Admin: Network Selection needs upgrading.
Replies: 13
Views: 8754

Re: ATTN Admin: Network Selection needs upgrading.

This is the reply from Blackview New Zealand . OK please contact them for support we can only support Oceania. However as a quick note from what I read you are not considering how a network operator can impact the operation of a phone. Many MNOs (Mobile Network Operators), use QOS to manage their ne...
by Pete
Sun Apr 10, 2016 8:46 am
Forum: Service and tech
Topic: ATTN Admin: Network Selection needs upgrading.
Replies: 13
Views: 8754

Re: ATTN Admin: Network Selection needs upgrading.

Hi, this seems like the typical response from admin once again. PLEASE READ AND UNDERSTAND THE EMAIL IN FULL AND THEN REPLY TO THE ISSUE STATED!!! "when on 4g(LTE) I cannot receive calls". We seem to be very happy with the phone but all want the same answer, is this a OS problem or interna...
by Pete
Thu Mar 31, 2016 9:09 pm
Forum: Service and tech
Topic: BV5000 will upgrade to Android Marshmallow
Replies: 14
Views: 14618

Re: BV5000 will upgrade to Android Marshmallow

Hi will this fix the incoming 4g call issue
by Pete
Tue Feb 09, 2016 8:18 am
Forum: Service and tech
Topic: Incoming phone calls & LTE
Replies: 1
Views: 2012

Re: Incoming phone calls & LTE

I have the same problem in Australia with this model.

I have posted 3 comments, no reply not even a notification of receipt of the post. :x
by Pete
Mon Feb 01, 2016 11:43 pm
Forum: Service and tech
Topic: Incoming calls
Replies: 0
Views: 1435

Incoming calls

Hi, I have Blackview BV5000 and unable to recieve calls when connected to the 4g network.

I have read a couple of other posts on this site and other people are having the same problem.

Is there a fix or an update coming soon to resolve this?