I send another private message to administration but not answer!
Probably they dont have assistance or wwarranty!
Do not buy Blackview! you lose your money

Blackview do not do support, if your phone has a problem you simply lost your money!  I sent email ( [font=-apple-system, Helvetica Neue, Helvetica, sans-serif]service@blackview.hk ), write and call on Skype, fill formfrom site  and mp to  blackview_admin    but I never received answer![/font] ...

Blackview do not do support, if your phone has a problem you simply lost your money! I sent email, write on Skype e fill form but I never received answer! I bought 360 Euro of bv9600pro and now is garbage! The shop who sell me the phone tell me that I have to contact blackview by myself but no body ...

The microphone dosen't stop working after update.
Blackview What can I do ?
I send an email to service@blackview.hk 1 week ago but I do not recive answer.

I bought the bv9600 from Teknistore on 18/11/2018, the microphone stop working and I open a ticket on 12/02/2019. I pay to send the phone back in warranty, after 3 months I recived back the phone with the same problem (microphone dosent work) and in worse aesthetic condtion, no longer waterproof! T...

There is no support?
The phone is unasable!
 I lost my money ?

Hi, I do not recive the  notification if the apps are not open (screen on). Gmail emails arrive to me an hour later. I have always used oruxmap to record the path during the run but if I use oruxmap with the bv9500 I have to keep the screen on, if is in the background it does not record the...

I ordered it now.
Thank you

I bought the smartphone in June 2017, today the smartphone fell from the pocket of the pants and broke the screen. Is it under warranty? How can I fix it? I live in Italy. thank you. https://www.inventor4fun.com/share/bv8000_screen_broken/1.JPG https://www.inventor4fun.com/share/bv8000_screen_broken...