Thank you for that tip, PietK - excellent observation! I took the side part off again to check and it was the right way around, but I noticed the other buttons have a similar lip. blackview_admin, thanks for confirming the hardware problem. I can get the volume to go up now if I push the button real...

OK, I removed the right side part and couldn't see any problem but pushed the volume up button membrane a few times in case it was sticking. No change. However, when I switched the phone on today it started OK, which is great! However, now the volume up button doesn't work... Any more suggestions? O...

Thank you for the suggestion. I shall try that.

Hi The volume on my BV7000 Pro kept changing the volume by itself, so I rebooted the phone. Unfortunately it now won't start, but instead displays a menu with the message "Select Boot Mode", volume UP to select, volume DOWN for ok. The arrow is moving between the options without me touchin...