Blackview User Forum

Search found 6 matches

by hiro
Tue Jun 27, 2017 3:30 pm
Forum: Service and tech
Topic: Problem with touch screen after disabling glove mode
Replies: 48
Views: 25083

Re: Problem with touch screen

Experienced after a few adventures with less valuable items on ali I have not yet confirmed receipt of a package - I have 9 days to open dispute + something about 14 after the end of that time ;) If at that time someone finds a solution to the problem without replacing parts, I will give back money ...
by hiro
Tue Jun 27, 2017 10:55 am
Forum: Service and tech
Topic: Problem with touch screen after disabling glove mode
Replies: 48
Views: 25083

Re: Problem with touch screen

I am thinking about buying this whole front panel. The AE Smartphone Center has offered me a refund for the repair, so maybe it will not be that bad with my finances (as far as I can trust them). I do not know if there is a possibility of calibration, and before Blackview can find any solution it ma...
by hiro
Sat Jun 24, 2017 4:47 pm
Forum: Service and tech
Topic: Problem with touch screen after disabling glove mode
Replies: 48
Views: 25083

Re: Problem with touch screen

What parts should I look for to get rid of the malfunction? Full screen - digitizer + LCD? Digitizer only? The whole LCD + digitizer + frame?
Or maybe blackview could help with these parts?
by hiro
Fri Jun 23, 2017 5:21 pm
Forum: Service and tech
Topic: Problem with touch screen after disabling glove mode
Replies: 48
Views: 25083

Re: Problem with touch screen

Thank you all for your help. Now, phone runs on android 6 and the software from october. I recorded another movie. It seems to me that the screen replacement will unfortunately be necessary. I hope my assumptions are wrong and somehow I can get rid of it without spending more money and waiting month...
by hiro
Thu Jun 22, 2017 5:22 pm
Forum: Service and tech
Topic: Problem with touch screen after disabling glove mode
Replies: 48
Views: 25083

Re: Problem with touch screen

@blackview_admin I tried to turn glove mode on and off a dozen times. The failure was on version A. I connected the mouse, I made restore factory settings from the system, same with recovery, I turned on the phone and upgraded to 20170517, restore factory settings again and still the same. Here I ha...
by hiro
Wed Jun 21, 2017 6:19 pm
Forum: Service and tech
Topic: Problem with touch screen after disabling glove mode
Replies: 48
Views: 25083

Problem with touch screen after disabling glove mode

Hi. Yesterday I received a new phone. I turned it on, checked some things, and went to set it up. It lasted literally 5 minutes. On the menu I came across Glove mode and like most other features I wanted to see how it works. Unfortunately, after disabling this option, the screen stopped working. The...