Do you have a baby? They like to put thing in holes and it seems your ports are damaged or filled with something. It seems like something were put into the headphone socket and then all sounds are routed to headphones. It's simple mechanical switch there - try to plug phones jack and see it it ente...

blackview_admin wrote:

The phone needs to be fixed now.

Do you have partners or representatives in Russia?

blackview_admin wrote:

You can find your local phone repair shop to fix your phone.

Does it mean that I have to find any local phone repair shop and repair the phone at my own expence?

3. Speaker is not working. I do not hear anybody who call me. 4. Loud-speaker is not working. I have also tried your recommendation from "bv6000 loudspeaker do not work!!!!" http://bbs.blackview.hk/viewtopic.php?f=142&t=148789 and nothing happen. Seems that speakers are dead. BR, Alex

Hello! I have bought BV6000 in November 2016 (https://ru.aliexpress.com/store/2026051?spm=2114.12010608.0.0.4WeCUX) and use it daily like normal phone for a few months without any extreme conditions. Couple of weeks ago I have faced strange behaviour of the phone. It looks like that something wrong ...