Dear Blackview team, Thank you for your answer. Unfortunately the sellor do not have any guarantee and you are fully aware of it... It is the thing : buying a Blackview because it is cheaper but having no proper after sale service. That is quite unfortunate. I think I found a way to charge the phone...

Had you used the original cable with longer connector? Hello, Thank you for your answer. Yes, I did try and it does not work with my phone but the original cable and longer connector work on other smartphones. So the cable and charger are not the problem. THANK YOU FOR HELPING ME OUT ! Regards, Côme

Dear Blackview team, I bought a BV6000 in August 2016 and have been very happy with it until next week. My phone now refuses to charge. I checked the USB cable and charger provided with the phone and they work. (Tried on another phone). But when I plug my phone in, it refuses to charge (no thunder a...