Hi, you mentioned you have opened a ticket at gearbest .com ? so have they done any reply to your ticket ? Best regards, Admin Yes, I have opened a ticket over a month ago. But GearBest support is of no help. They want to replace the whole phone (but not for free) or refund a few dollars so I could...

Hi, you mentioned you have opened a ticket at gearbest .com ? so have they done any reply to your ticket ? Best regards, Admin Yes, I have opened a ticket over a month ago. But GearBest support is of no help. They want to replace the whole phone (but not for free) or refund a few dollars so I could...

Hi admin, You wrote that you would help me to get a replacement SIM card slot. So, I opened a ticket at gearbest.com where I bought my Omega Pro (order number WW1511251610028177). Could you contact them and explain the situation and that they should send me a replacement SIM card slot? It's now almo...

blackview_admin wrote:

hi ,we will help you to ship a simcard-slot .
where are you from ?

Best regards,
Admin

Hello Admin,

Thank you for your help. I'm from Switzerland. The GearBest order number is WW1511251610028177 if this helps.

Best regards,
Lightbringer

Hello blackview_admin, I have the same problem. I bought my Omega Pro from GearBest on Nov 26 2015. The sticker on the package says Dec 16 2015 (probably the date when GearBest received the item from you). I contacted GearBest support and sent them a photo of the sticker which shows the mentioned da...