Blackview User Forum

Search found 9 matches

by jonathanhowes
Thu May 18, 2017 7:05 pm
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Re: Phone wont boot

When i connect the phone to the PC it is not recognized.

The screen just goes to the Blackview logo and then goes black, and continues in this cycle.

Are you going to replace my phone?

?????

Very disappointed with Blackview

:evil: :cry:
by jonathanhowes
Fri May 05, 2017 5:16 pm
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Re: Phone wont boot

Is there really no support for your phones?

please tell me yes or no.

If there is no support from you for a phone bought in December then I will go and buy a new phone from someone else

Please just respond and tell me
by jonathanhowes
Mon May 01, 2017 5:57 pm
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Re: Phone wont boot

The phone reboots to that screen then turns off, that is all it does. If i leave it plugged in it just loops like that for ever. If i unplug it eventually runs out of battery and turns off. I bought this off Amazon.ca, but the vendor is no longer active and cannot be contacted - so you are my only h...
by jonathanhowes
Thu Apr 27, 2017 11:14 pm
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Re: Phone wont boot

blackview_admin wrote:
Hi friend, before this happened, did you do something or setting on your phone?
Can you please send some pictures for our reference?
by jonathanhowes
Thu Apr 27, 2017 11:13 pm
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Re: Phone wont boot

See photos
by jonathanhowes
Thu Apr 27, 2017 10:55 pm
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Re: Phone wont boot

My phone doesn't work.
I believe it is covered by warranty, can you please fix this for me?
I own three Blackview phones and was considering buying another.
If your support cannot help me though i will go with another vendor.

PLEASE HELP ME

Rgds
Jonathan
by jonathanhowes
Thu Apr 27, 2017 10:48 pm
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Re: Phone wont boot

Hi - the phone now wont even turn on.

Can Blackview PLEASE PLEASE help me?

I need a replacement phone as this just doesnt work.
by jonathanhowes
Wed Apr 19, 2017 5:59 pm
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Re: Phone wont boot

HI
I didn't do anything, but some apps updated from the google store.

It just rebooted it self and hasn't come back to life since :-(
by jonathanhowes
Fri Apr 07, 2017 12:59 am
Forum: Service and tech
Topic: Phone wont boot
Replies: 18
Views: 14753

Phone wont boot

Hi
I bought a BV6000 on Amazon.ca in December.
The phone has developed an issue and won't boot.
The boot screen shows the Blackview logo but then never boots, then the screen goes black then shows the logo and so on.
Is the phone covered under warranty?

Can you help me?

Thanks
Jonathan
:cry: