Blackview User Forum

Search found 9 matches

by ascaron1st
Wed Mar 15, 2017 3:13 pm
Forum: Service and tech
Topic: Video Recording weird clicking sounds
Replies: 24
Views: 12643

Re: Video Recording weird clicking sounds

I have the same problem with my BV6000. Also bought from E-fox.com. I am from Romania.
by ascaron1st
Tue Mar 07, 2017 10:39 am
Forum: Service and tech
Topic:
Replies: -1
Views:

Re: loudseaker not workig

I have the same problem with my loudspeaker. How can I order a new one please help me (I know the deadline has passed). Thanks!
by ascaron1st
Tue Mar 07, 2017 10:37 am
Forum: Service and tech
Topic: Front Camera very dark during Videocall or selfie
Replies: 6
Views: 9415

Re: Front Camera very dark during Videocall or selfie

I have the same problem with my BV6000. The camera goes dark sometimes from the beginning, sometimes after a while. The brightness in the room is good, I have tried to increase it and the problem still persists. How can we solve the problem? Thanks!
by ascaron1st
Tue Mar 07, 2017 10:34 am
Forum: Service and tech
Topic: Loudspeaker
Replies: 2
Views: 2455

Re: Loudspeaker

I have the same problem. The weird noise happens randomly as far as I can see. Please tell me what can I do in order to request a new speaker since the end of January (deadline for free speaker) has passed. Thanks!
by ascaron1st
Tue Mar 07, 2017 10:31 am
Forum: Service and tech
Topic: STOP CAMERA shutter notification sound
Replies: 10
Views: 11320

Re: STOP CAMERA shutter notification sound

Alright, the problems is from the OS but that doesn't mean it's something that customers like and the problem should stay as it is. Please show some professionalism at try to help us. Make an update, give us some solutions, not only highlight the problem. Thanks!
by ascaron1st
Tue Mar 07, 2017 10:29 am
Forum: Service and tech
Topic: Speaker seems to be defective after 3 months
Replies: 5
Views: 3924

Re: Speaker seems to be defective after 3 months

I have the same problem with the speakers. It happens randomly and as far as I can see it is a bit too late to request new speakers. Is there any sollution for this problem?
by ascaron1st
Tue Mar 07, 2017 10:27 am
Forum: Service and tech
Topic: BV6000 - Front facing Camera not clear in video calling
Replies: 10
Views: 5552

Re: BV6000 - Front facing Camera not clear in video calling

I have the same problem, the clearness is not affected from the beginning. I tried different applications and the problems exists on all of them (all which I have tested <instagram, facebook, skype, snapchat, viber).
by ascaron1st
Tue Mar 07, 2017 10:12 am
Forum: Service and tech
Topic: Strange tapping noise in video that I recorded
Replies: 17
Views: 9780

Re: Strange tapping noise in video that I recorded

I have the same problem with my BV6000. I honestly think that BLACKVIEW support crew should try to solve all the problems, not only some of them and the ones that are probably more easy to solve. Does anyone know if Android 7 update will solve the problem. BLACKVIEW please show some professionalism ...
by ascaron1st
Mon Mar 06, 2017 7:34 pm
Forum: Service and tech
Topic: App notifications
Replies: 4
Views: 3521

Re: App notifications

Hello there!

I have the same problem with notifications.
Switching off background app clearer does not help.
Admin please reply to all the requests. Show some professionalism with all users. Thanks!