I lost my bv 6000 and I am tempted to replace it. They are pretty cheap right now. I bought it from TomTop and never again. NEVER anything again from them. My speaker failed and eventually they sent another. That was easy to fix. So, what are your thoughts? Buy another or stay away? Thanks

Finally got new speaker from Alston Blackview service HK and she sent me the links for Utube showing repair. So simple and it worked! Just flip out the old one and stick in the new. No wires at all. Only need small speaker part not the whole new back. Thanks Alston but why did it take 2 months+ to g...

My BV6000 has very very low sound coming out of the speaker. Alston at Blackview is kindly supplying a replacement speaker. Does anyone have experience with this repair? Is it possible that there is a OS bug or conflict that causes the sound to be so low? The sound can be heard when placing the spea...

My BV6000 has very very low sound coming out of the speaker. Alston at Blackview is kindly supplying a replacement speaker. Does anyone have experience with this repair? Is it possible that there is a OS bug or conflict that causes the sound to be so low? The sound cand be heard when placing the spe...

I have a BV6000 with a sound problem also. If you put your ear to the speaker hole you can hear music when played. The phone plays music using bluetooth and I can record my voice and playback using headphones that have a mike. Is it for sure a speaker problem? I have also tried various apps that cla...

I purchased a BV6000 from Antiquechina2009 AKA tomtop in Aug. 2016. The sound no longer works and I need a replacement speaker in order to repair my phone. Blackview have advised me that the seller (TomTop) is responsible to honour the guarantee. I have written to TomTop at their various websites an...

My 6 month old BVC6000 has volume so low you can only hear faint sound holding phone beside ear. Headphones and bluetooth sound both work. I think I need a new speaker. Will you send me one please? Antiquechina 2009 / TomTop supplied the phone but they are not helping. PLEASE HELP!!! It is such a sm...

My BV6000 is about 6 months old. I bought it from Antiquechina 2009 /TomTop but they are not helping with my request to honour the guarantee. I only need a new speaker to make the sound work again. Will you help please?

I bought my BV 6000 in August 2016 from Antique China 2009 on Ebay. The sound no longer works. How can I get this phone repaired please. If the guarantee is 1 year then it is still in the guarantee period.

My speaker also does not work. I missed many calls b4 I realised. Now have contacted HK team but it is not clear what is going to happen next. They just keep saying 'wait it' but do not clarify what 'it' is. Cannot use the phone for several weeks now. Bummer. Tried hard and factory reset and third p...