Blackview User Forum

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by Tomator
Tue Nov 19, 2019 12:17 pm
Forum: Service and tech
Topic: Is it the main camera failure?
Replies: 0
Views: 677

Is it the main camera failure?

I found that when I'm using Open Camera I can only shot 640x480 B&W photos using the back camera. There is no such filter enabled and when I switch to the front camera I can shot color images. When I'm using built-in camera application I cannot use the back camera at all, only front camera is wo...
by Tomator
Wed Aug 07, 2019 7:37 am
Forum: Service and tech
Topic: A phone got from Indiegogo stopped working
Replies: 26
Views: 2940

Re: A phone got from Indiegogo stopped working

Yes, I'm happy too. The phone arrived yesterday with DHL Express. After loosing hope few times there is a happy end, finally!
by Tomator
Tue Jul 30, 2019 11:22 am
Forum: Service and tech
Topic: A phone got from Indiegogo stopped working
Replies: 26
Views: 2940

Re: A phone got from Indiegogo stopped working

Wow,

Joy Zhang answered on Skype yesterday and even didn't as too many questions. I've got the tracking number and waiting for delivery. Why couldn't it be so simple hal year ago? I hope there will be no problems on customs...
by Tomator
Mon Jul 29, 2019 5:59 am
Forum: Service and tech
Topic: A phone got from Indiegogo stopped working
Replies: 26
Views: 2940

Re: A phone got from Indiegogo stopped working

I'm very sorry about that. I hope you'll find a much better job soon. I'm sure you deserve one. To the new admin: the thread has been saved. Before you remove it: ⋅ it's kind of negative opinion about the company - make sure it's legal to remove it ⋅ if you still want to remove i...
by Tomator
Fri Jun 28, 2019 11:10 am
Forum: Service and tech
Topic: A phone got from Indiegogo stopped working
Replies: 26
Views: 2940

Re: A phone got from Indiegogo stopped working

blackview_admin wrote:
I'm really happy to see that. Keep us updated! ;)

The phone had to be sent this week but nothing seems it was done. Tomorrow will pass six months since I paid for repair first time :(
by Tomator
Sun Jun 23, 2019 3:58 pm
Forum: Service and tech
Topic: [USEFUL] About camera lens replacement
Replies: 46
Views: 11138

Re: [USEFUL] About camera lens replacement

Hi, I've ordered one without the adhesive pad cut to the shape of glass. Set of narrow adhesive stripes were added instead. I decided not to use them because I wouldn't be sure if it could be sealed well afterwards. I mounted the glass using silicone. Silicone layer is thinner than adhesive pad, the...
by Tomator
Mon Jun 17, 2019 11:22 am
Forum: Service and tech
Topic: A phone got from Indiegogo stopped working
Replies: 26
Views: 2940

Re: A phone got from Indiegogo stopped working

Just make a copy of the discussion you had with Kelly, and send that to Serena. It should be enough for a proof! Unfortunately Kelly is not working here anymore.... and this is adding troubles to this sad story. Serena is a very good colleague, she will take care of that. I'm not sure if Kelly real...
by Tomator
Fri Jun 14, 2019 8:34 am
Forum: Service and tech
Topic: A phone got from Indiegogo stopped working
Replies: 26
Views: 2940

Re: A phone got from Indiegogo stopped working

I kept trying and finally talked with Serena. Everything starts from the beginning one that difference: I don't have the phone... Now I have to prove the phone was delivered to BV, despite Kelly confirmed delivery on December 2018. It appeared Kelly sent me outdated address of MBB Logistics - the co...
by Tomator
Thu Jun 06, 2019 8:45 am
Forum: Service and tech
Topic: [USEFUL] About camera lens replacement
Replies: 46
Views: 11138

Re: Shattered camera shield

Years ago when glass in my electronic watch broke I cut a fragment of transparent ruler, painted it with plane model paint from the inside and glued into the case. Worked fine. Cutting glass is more difficult so the part is needed and that's good it's not expensive. All the rest is just detail. I ca...
by Tomator
Tue Jun 04, 2019 7:50 am
Forum: Service and tech
Topic: [USEFUL] About camera lens replacement
Replies: 46
Views: 11138

Re: Shattered camera shield

blackview_admin wrote:
The first should be good ;)

Thank you, ordered :)
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