Blackview User Forum

Search found 5 matches

by timegrinder
Tue Jun 06, 2017 4:49 am
Forum: Service and tech
Topic: Stuck touch screen
Replies: 10
Views: 33436

Re: Stuck touch screen

STILL waiting for a response and warranty issue for this - overall it's been several months of trying to post to this forum (only to be moderated or ignored) and to deal with Blackview through Facebook, as well as trying to get the original store to help me out only to have them demand I pay them mo...
by timegrinder
Tue May 16, 2017 5:04 am
Forum: Service and tech
Topic: Stuck touch screen
Replies: 10
Views: 33436

Re: Stuck touch screen

Try this option: 1 - Go to "Settings" > "Developer options" > "Enable OpenGL traces" 2 - Tap it and select the "None" option 3 - Return to the main screen and reboot. If the "Developer options" is not showing in your "Settings" menu, check...
by timegrinder
Tue May 16, 2017 5:02 am
Forum: Service and tech
Topic: Stuck touch screen
Replies: 10
Views: 33436

Re: Stuck touch screen

Hi friend, thanks for getting in touch. Please go to the online shop where you bought your phone to get support, the shop will contact us directly. Hello, As previously stated in the original post I have already made contact and attempted to deal with the store I purchased it from but they are clai...
by timegrinder
Sat Apr 01, 2017 3:26 am
Forum: Service and tech
Topic: Stuck touch screen
Replies: 10
Views: 33436

Stuck touch screen

Hello, I have an R7 that is several months old and the touch screen has begun getting 'stuck', with the touch screen 'pressing' the same spot repeatedly when the screen is not being touched (please see attached photo from the firmware's test suite to show what is occuring). There has been no damage ...
by timegrinder
Thu Mar 02, 2017 8:38 am
Forum: Service and tech
Topic:
Replies: -1
Views:

Re: Message to the admins :)

I think they 'improved their services' by moderating all new posts. I for one am still waiting on a post I sent in a few weeks ago regarding a phone with defective touch screen hardware to even show up. Otherwise they generally just pick and choose what they answer and it's usually only about update...