Good luck in getting a reply from blackview admin

I find when on speakerphone no one can hear me at all and when doing videos, WhatsApp, Skype etc it is very very poor and you can hardly hear the video is there a solution for this?

Bump

*Bump*

Oh and don't say factory reset which seems to be your only answer at fixing every phones problem

A question for the users of this forum if we entered blackview into a competition for best tech support what position out of 100 companies do you think they would come?

I say 100 right at the bottom

Firmware version
BV9000Pro_Blackview-V1.1_20171215_20180301-1508

I very much doubt it's a hardware problem the sound works ok about from alarm I'd say it's more software. It hasn't been dropped.

I don't think you read question

All I ask is what is the change log of the recent bv9000 pro update.

Hi

I'm am on the most recent version and done a factory reset, please see the post " recent OTA update" which your still have not answered.

Still can't WhatsApp video or Skype video or take normal videos because no one can here me

Already have done weeks ago that's how long it's taken you to reply!!

Still got the microphone problem for videos and WhatsApp and Skype calls voice calls ok

Why are blackview releasing the BV10000? The BV8000 and 9000 still have problems which you can't fix !!

For one my microphone is very poor for videos and video chat nobody can here me.

How about fixing old problems before making new ones