Hello,

I meet the same problem ,
Last Rom problem ? 16/08/2019
Or smartphone problem?

Could i have more information ?
Best regards
Sebastien

blackview_admin wrote:

Cheope wrote:

Is the issue solved?? Because after update Camera still unfocus.
I've hard reset my phone

Issue has been tracked. Tech team is working on it.

Hello,
Any news ?
Best regards

Hello,

i meet the same issue , do you have a solution?

best regards

Hello ,

i have the same problem..., i am really worried
what is the solution?

best regards

Dear Admin,

i can't succed to update my phone , restart never stop as the attached picture ,
do you have a solution?

thank you and best regards

Hy Entso,

when i contact service@blackview.hk, they said me to contact the service after sale by skype , i turn around... it's seem like a joke!

Dear admin Blackview, have any news?

best regards sebastien

Dear Black view,

i come back to the forum because it's impossible to join Alston and Kelly, there is no answer by skype..

Dear BlackView,

have any news?

best regards
sebastien

hy Blackview, in first thank you for the screen recieved, but i meet a problem to change the screen recieved , on your video on youtube you don't explain how to remove the pcb with the usb and the micropone is glue on the plastic , how can i change my screen if can't remove this PCB? is it possible ...

Dear Blackview, I come back on my screen problem, it’s difficult for me to send my phone to the seller, so i have postpone the sending, and would like to do it now because the screen problem is really big today. But i add any problem, since 5 days , the middle of my screen has no sensibilité with my...