WOW, hiring personal which is not factory trained and doesn't have access to internal documentations for research to provide support.
Blackview is nearly going the way of Xiaomi whre all the support is done by forum users...

Hello. After 1 year using of bv7000 pro I have the problem of charging the battery. After 6 hours of charging it just 80%. Next, from 15% to 0% and turned off less than 1 minute has passed. Yepp, the quality of the components used just ensures to pass warranty period without too many claims. Batter...

If you state that the manual doesn't contain critical information this states that the manual exists but Blackview is not willing to provide it to the users - again a sign of extreme customer focus!
When you got the customers money you got what you want, then the customer is lost...

As there is no official activity from Blackview within this part of the forum and support requests are not answered from Blackview it seems that we now have reached the unofficial end of support... No fix for the Blueborn security issue which was published in September last year. No fix for Spectre ...

Where do you live ? What is CMIIT code? Why do you answer if you can't help or even use google? CMIIT - China Ministry of Industry and Information Technology and it's needed in a lot of countries for homologisation. But it's not surprising to me that a chinese phone company can't provide that code ...

You really expect a fix for the issues? Didn't you learn in the period owning the device that Blackview already got what they wanted? Your money... They don't plan for customers binding to their brand because they realized, athat this would cost serious money because they would have to provide SERVI...

Be careful in updating this ROM as as usual Blackview relesed it with Chinese only documentation, a really great service for a company which wants to sell international! Also the still existing Chinese characters in the path names which are known to lead to issues on non Chinese systems are not elim...

I know that Blackview is not focussed on devices already sold, that's why I waited some weeks after the publication of the blueborn vulnerability to ask: will there be a fix for this security issue? Will it be within this year or this decade? Oh, and will it be available also for devices already shi...

karera wrote:

Derk wrote:

karera wrote:

Can I still get build updates after i rooted my phone?

You can get updates using flash tool, OTA I doubt that they work...

Will I lose the root when i flash (update) the new rom?

If you flash a complete ROM yes, if you omit the recovery partition you can re-root it evdery time you need.

It is an app for beatifying, not a spyware. BeautySnap is officially acknowledged as AdWare, so annoying userrs with unwanted ads. As it's installed by default Blackview annoys the users which don't want this kind of apps which cause higher data flow and possibly data breaches due to unwanted date ...