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Bdrews
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Posts: 1
Joined: Sat May 16, 2020 1:11 am

BV9800 No Data Connection

Sat May 16, 2020 1:15 am

I installed a straight talk AND a T-Mobile SIM at different times in this phone. Both times, I have been able to text and call, but the data connection does not work. I have tried installing APN servers since there is no option to change APN on the actual phone. Definitely sending it back and getting a phone from a different provider if this can't be fixed. I've been talking to people for 6 hours trying to get this fixed and NOTHING. everything else works. Just No Data.
 
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Re: BV9800 No Data Connection

Mon May 18, 2020 7:06 am

Bdrews wrote:
I installed a straight talk AND a T-Mobile SIM at different times in this phone. Both times, I have been able to text and call, but the data connection does not work. I have tried installing APN servers since there is no option to change APN on the actual phone. Definitely sending it back and getting a phone from a different provider if this can't be fixed. I've been talking to people for 6 hours trying to get this fixed and NOTHING. everything else works. Just No Data.

Hello, You'd better contact the professional after-sale department email: support02@blackview.hk
 
Rasmus
Posts: 1
Joined: Sun May 10, 2020 9:15 pm

Re: BV9800 No Data Connection

Fri May 22, 2020 10:09 am

This sound Exactly like the issues that i have with my brand new 9800.. Any updates on this ?? 

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