Blackview User Forum

 
WSGolem
Topic Author
Posts: 12
Joined: Sun Jul 16, 2017 4:03 pm

Noise when using wired Headphones

Wed Nov 27, 2019 12:36 pm

With the included wired headphones, I often hear loud noise, a loud crackling, even my interlocutor can not understand me because of these sounds. The same thing happens with other headphones, but not when paired via Bluetooth. a loose contact or plug problems are eliminated, the problems are synonymous, without moving the cable. Someone an idea what causes these sounds? 
 
WSGolem
Topic Author
Posts: 12
Joined: Sun Jul 16, 2017 4:03 pm

Re: Noise when using wired Headphones

Fri Nov 29, 2019 8:04 am

I've found that the glitches do not occur when mobile data is disabled. So the phone interferes with the wired headphone operation by receiving or sending mobile data. I do not think this can or will be fixed by an update. Looks like a design error.

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