Blackview User Forum

 
twan
Posts: 1
Joined: Wed Oct 09, 2019 8:56 am

Re: 14/8/2019 update doesn't work (error)

Wed Oct 09, 2019 5:22 pm

Also the error. Changed from Dutch to English but no result.
 
Santpj
Posts: 64
Joined: Wed Jan 10, 2018 1:28 pm

Re: 14/8/2019 update doesn't work (error)

Wed Oct 09, 2019 6:06 pm

Which language?

I tried to change too. Installed English, removed French, restart the phone, downloaded the update installed the update but I got the same message... ERROR.
 
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blackview_admin
Posts: 6781
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: 14/8/2019 update doesn't work (error)

Thu Oct 10, 2019 4:03 am

Got your issue, we have tested this many times.
We will fix the problem this week, pls wait for a few days ;)
 
a.pontremoliq
Posts: 1
Joined: Fri Oct 11, 2019 10:16 am

Re: 14/8/2019 update doesn't work (error)

Fri Oct 11, 2019 11:10 am

Hi,
after trying to install the firmware update published yesterday (that didn't work and by now firmware version is still BV_BV9500Pro_V1.0_20190320_20190320-1730), I have this problem with the App: Telefono (Phone) by Google: when I receive a call there is no way to pick it up, I only hear the phone ringing, but I cannot access anyway the call window that allows me to pick the call up. This happens both if phone is locked or not.
The only way to pick calls up is to use headphones, but there still is no way to view who i calling me.
Anyone can help ?
Thanks and bye
Alessandro
 
Ragheed88888
Topic Author
Posts: 11
Joined: Mon May 13, 2019 2:30 am

Re: 14/8/2019 update doesn't work (error)

Mon Oct 14, 2019 4:30 am

The update has been removed.
 
dee-san
Posts: 63
Joined: Wed Oct 19, 2016 10:55 am

Re: 14/8/2019 update doesn't work (error)

Fri Oct 25, 2019 8:32 am

blackview_admin wrote:
Got your issue, we have tested this many times.
We will fix the problem this week, pls wait for a few days ;)

Any news on this update or do we have to wait a few months?
 
CallMeColt
Posts: 66
Joined: Mon Jan 14, 2019 6:25 pm

Re: 14/8/2019 update doesn't work (error)

Fri Nov 01, 2019 4:08 pm

Ragheed88888 wrote:
The update has been removed.


It is gone for me as well.
 
CallMeColt
Posts: 66
Joined: Mon Jan 14, 2019 6:25 pm

Re: 14/8/2019 update doesn't work (error)

Fri Nov 01, 2019 4:10 pm

I also had an error with the install. It's now not showing there is one.

All previous updates downloaded & installed fine.

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