My BV5800 screen has been locked by Norton Mobile app after I accidentally sat on it (quite gently), 5 days ago, while out on the hills - maybe the SIM card moved. All seemed to be working, just couldn't access anything through touch screen. Norton say to use the BV unlock mechanism, but don't know how to find that. Also, it's now out of charge, and doesn't take charge from the charger.
What do I do??