Blackview User Forum

 
blackview_admin
Posts: 5388
Joined: Mon Aug 17, 2015 3:30 am
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Re: bv8000 pro overheat

Sun Aug 05, 2018 7:24 am

Costantino wrote:
Sorry Admin....but do you think is acceptable that there are so many faulty blackview 8000? Most of us have the same problems: overheating and a dull charging-discharging behavior. What have we bought? Do something as soon as possible it is our right.....don't forget who spent the money.... I am quite angry, we pay and we deal with sellers....I would like to see blackview take a serious action instead of shrugging responsibilities.


We collect, track and try to fix every single issue. Issues may happen ;)
The seller is the one who manages warranty terms, that's how it works (also for many other companies!). Get your device replaced and you will be happy again ;)
 
Vicarious
Posts: 14
Joined: Wed Jul 18, 2018 1:22 am

Re: bv8000 pro overheat

Thu Aug 09, 2018 5:10 pm

Costantino wrote:
Sorry Admin....but do you think is acceptable that there are so many faulty blackview 8000? Most of us have the same problems: overheating and a dull charging-discharging behavior. What have we bought? Do something as soon as possible it is our right.....don't forget who spent the money.... I am quite angry, we pay and we deal with sellers....I would like to see blackview take a serious action instead of shrugging responsibilities.

Yeah, kinda blows my mind how all these production-based problems are somehow our responsibility to deal with...
This will be the last Blackview I buy if this is their general attitude about things.

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