Blackview User Forum

Topic Author
Posts: 1
Joined: Thu Jun 07, 2018 11:01 am

[SOLVED] Phone restarts when locking

Thu Jun 07, 2018 11:18 am

So I have a very annoying problem.
Everytime I press power button to lock my screen phone just restarts.
I tried factory reset but no luck.
Problem started when phone got wet.
First it was stuck in a bootloop but somehow I managed to fix that.
But when I fixed bootloop problem, restarting problem started.
I dont have microSD installed or any games, nor I updated anything.
Please help meeee
Posts: 6052
Joined: Mon Aug 17, 2015 3:30 am

Re: Phone restarts when locking

Fri Jun 08, 2018 9:34 am

It really looks like an hardware fault regarding the power button.
I suggest you to contact your seller to have your device replaced under warranty.

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