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burg3r
Topic Author
Posts: 33
Joined: Tue Jul 11, 2017 5:19 am
Location: Germany/Dresden

Bluetooth stucks again with actual FW 20180522-1555

Wed May 30, 2018 5:34 am

Greetings,

My OTA Updates are working fine. Im still waiting for Android 8 by the way but I see that you working on it.

Since the last update my Bluetooth Audio shutters everytime I activate the display. It's not necesary witch Bluetooth device (car, headphones or speaker)

It is realy annoying. Please help me. If u need more Information just ask.

Thanks a lot
 
blackview_admin
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Re: Bluetooth stucks again with actual FW 20180522-1555

Thu May 31, 2018 9:40 am

Can anybody else confirm such issue?

Burger, did you follow the bluetooh workaround posted it this forum section?
 
Neville
Posts: 83
Joined: Wed Aug 16, 2017 7:36 pm

Re: Bluetooth stucks again with actual FW 20180522-1555

Fri Jun 01, 2018 1:55 am

blackview_admin wrote:
Can anybody else confirm such issue?

Burger, did you follow the bluetooh workaround posted it this forum section?

Can't confirm bluetooth problem...new update worked fine on BT pairing to a Sony speaker regardless of screen timeouts or reactivations.
 
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burg3r
Topic Author
Posts: 33
Joined: Tue Jul 11, 2017 5:19 am
Location: Germany/Dresden

Re: Bluetooth stucks again with actual FW 20180522-1555

Fri Jun 01, 2018 6:04 am

Yes, I follow all instructions. All background Apps are closed. I wiped the phone 2 times since the last update. Nothing helps
 
blackview_admin
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Re: Bluetooth stucks again with actual FW 20180522-1555

Fri Jun 01, 2018 7:12 pm

burg3r wrote:
Yes, I follow all instructions. All background Apps are closed. I wiped the phone 2 times since the last update. Nothing helps

Ok. got it!
Waiting for some more users confirming or not such problem.
 
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Rgaspar
Posts: 22
Joined: Thu Dec 14, 2017 11:06 pm

Re: Bluetooth stucks again with actual FW 20180522-1555

Fri Jun 01, 2018 9:06 pm

My phone is working 100% with my car's stereo/handsfree
20180522-1555
 
Alex8000
Posts: 1
Joined: Wed Jun 06, 2018 9:00 am

Re: Bluetooth stucks again with actual FW 20180522-1555

Wed Jun 06, 2018 3:10 pm

I have installed the FW 20180522 hoping to solve Bluetooth problems, but no luck, problems still persist.
I use three different device, and with all of them i get disconnection.
With the car the phone disconnect without logic, even with a call in progress.
With the headset I continusly get "device disconnected, device connected", even once a minute, but only when idle.

I tried also to disable battery optimization for Bluetooth. No way.

Very frustrating !
 
blackview_admin
Posts: 4831
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Re: Bluetooth stucks again with actual FW 20180522-1555

Thu Jun 07, 2018 9:50 am

Alex8000 wrote:
I have installed the FW 20180522 hoping to solve Bluetooth problems, but no luck, problems still persist.
I use three different device, and with all of them i get disconnection.
With the car the phone disconnect without logic, even with a call in progress.
With the headset I continusly get "device disconnected, device connected", even once a minute, but only when idle.

I tried also to disable battery optimization for Bluetooth. No way.

Very frustrating !

Did you strictly follow what stated here?
viewtopic.php?f=191&t=333190

Summing up:
0) Consider updating your device to the latest firmware and performing a factory reset after that

1) Go to "Settings" -> "Background task clear"  and whitelist all your 3rd party apps wich need bluetooth to transfer data (i.e. samsung gear app, veryfit app and so on..). By doing that, they will be allowed to run in background even if the smartphone is in deep sleep state.

2) Go to "Settings" -> "Battery" -> "3 dots" in the upper right corner -> "Battery optimization" -> select "All apps" from the dropdown menu  and disable battery optimization for every bluetooth service app, as
- Bluetooth MIDI service
- BT Tool
- Bluetooth sharing

and for every app needing to use bluetooth to transmit data, as
- Phone
- Phone services
- Call management
- Phone/Messaging storage
- your 3rd party music player
- other telephone dialer apps
- fitness band apps and so on

3) Only if the previous steps doesn't solve your issue, also
- Go to "Settings" -> "Battery" and disable "Standby intelligent power saving"
- Go to "Settings" -> "Duraspeed" and and disable it.

4) Only if, again, the previous steps still don't solve your issue, also go to "Settings" -> "Battery" and set your device into "High performance mode"

Please follow these steps carefully
 
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Don Harry
Posts: 93
Joined: Tue Sep 06, 2016 3:07 pm

Re: Bluetooth stucks again with actual FW 20180522-1555

Thu Jun 07, 2018 6:01 pm

Just a info; i´ve got this problem with BT earplugs (Plantronics)  as well. It stopped when i changed to new earplugs with BT 4.1 system.

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