Blackview User Forum

 
thoht
Topic Author
Posts: 1
Joined: Fri May 04, 2018 11:11 am

leaked my BV7000 Pro

Thu May 10, 2018 6:21 pm

Hello!

My name is Laszlo Toth, and I am writing you because I bought a Blackview
BV 7000 pro mobile phone from TomTop webshop and I am very upset and
distrackted.

As you advertise this item is waterproof, and I was so happy when I found
this phone and I expected there wont be nothing to worry about, because my
children use my camera to take photos. So when they accidentaly droped the
item into the water, I wasn't worry, but now I know I should have.

Since the item got underwater I couldn't turn it on.
It become completely useless, which makes me totally unsatisfied.

I cannot turn it on.

I would want to take advantage of the warranty options!(if possible)

I would be grateful if I could get the item repaired , because I was
satisfied as long as it worked!

I need a mainboard  or service address to repair the mobile.

I attached some photos, here:
https://drive.google.com/open?id=1rBPgdcrdDsBs-ErDlCcUprWXLbnkmUHi

Sincerely
[color=#222222][size=85][font=arial, sans-serif]Laszlo[/font][/size][/color]
 
blackview_admin
Posts: 5645
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: leaked my BV7000 Pro

Thu May 24, 2018 9:03 pm

Hi there, 
I'm sorry for what happened to your phone, but you'll have to contact your seller.
Only your seller can repair, replace or refund your device under warranty.

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