Blackview User Forum

 
blackview_admin
Posts: 4831
Joined: Mon Aug 17, 2015 3:30 am
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Re: Fingerprint option desappeared

Sat Jun 09, 2018 10:59 am

Sonoitaliano1 wrote:
I have the dame problemi bit i don't know how to resolve it . The phone after upgrade don't read fingerprint . I tried to reset  (with hard reset ) it twice but the problem does not change. Please help me I do not know how to fix it .

Just read the posts above...
 
Sonoitaliano1
Posts: 2
Joined: Fri Jun 08, 2018 5:45 pm

Re: Fingerprint option desappeared

Sun Jun 10, 2018 5:25 pm

Yes but how do a fix request to the tech team ?
 
blackview_admin
Posts: 4831
Joined: Mon Aug 17, 2015 3:30 am
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Re: Fingerprint option desappeared

Mon Jun 11, 2018 3:34 pm

Sonoitaliano1 wrote:
Yes but how do a fix request to the tech team ?

I already did that for you ;)
 
jirka.strang
Posts: 3
Joined: Thu May 24, 2018 3:06 pm

Re: Fingerprint option desappeared

Sat Jun 23, 2018 12:13 pm

Hi Guys, 
Hi, today I became the same problem .... fingerprint reader stopped working, I can not see it anywhere in the setup, I did not update, I have version 7.0, core 3.18.38. I have reset the phone and the problem is not resolved
 
blackview_admin
Posts: 4831
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Fingerprint option desappeared

Sun Jun 24, 2018 12:10 am

jirka.strang wrote:
Hi Guys, 
Hi, today I became the same problem .... fingerprint reader stopped working, I can not see it anywhere in the setup, I did not update, I have version 7.0, core 3.18.38. I have reset the phone and the problem is not resolved

Tech team is aware of the issue, a fix will come!

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