But if your seller will not help you could alsy try something else: moust mobile phones bought over aliexpress are automaticly by "One-year warranty administered by Allianz Global Assistance" or similar services. This is provided by aliexpress, not by the seller. Check if your buy is covered through this service and get the phone repaired or exchanged through it.
Warranty does only work in the following countries:Russia, Spain, Germany, and the US; and tablet warranties for buyers in Russia.
so we all, who not live in the countries we have to waste it?
I live in Sweden and i own a BV6000(Display was wrong, i get a spare part from Blackview) and a BV8000Pro with actually not working microphone(get answer from Alston "service team" to wanna buy a microphone from him.....
So there is no warranty?Thanks for information.Helps me to buy in future quality products.