[SOLVED] Screen problem

PieroM
Posts: 4
Joined: Tue Sep 05, 2017 6:53 am

[SOLVED] Screen problem

Postby PieroM » Tue Sep 05, 2017 9:06 am

Hi,
I have a problem with the screen of my new BV 8000 Pro:
Yesterday night the charge ran down with a the red led on.
I charged the phone but when I turned it on the screen didn't work any more! The phone seems going, I still can shut it down and I still have the feedback of the bottons.
The phone never fell to the ground or water.

What can I do?

Thanks!!

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Screen problem

Postby blackview_admin » Tue Sep 05, 2017 11:02 am

Hello. Firstly, try to flash latest stock firmware. If issue not will be fixed, you need to contact with your seller about warranty repair. Download link of firmware. viewtopic.php?f=192&t=213272

PieroM
Posts: 4
Joined: Tue Sep 05, 2017 6:53 am

Re: Screen problem

Postby PieroM » Tue Sep 05, 2017 5:10 pm

great!! But...how can I flash it? By computer? Which program shall I use?

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Screen problem

Postby blackview_admin » Thu Sep 07, 2017 9:01 pm

I will post a tutorial soon

PieroM
Posts: 4
Joined: Tue Sep 05, 2017 6:53 am

Re: Screen problem

Postby PieroM » Thu Sep 07, 2017 9:27 pm

Great! Where can i see it?

war_horse
Posts: 35
Joined: Sun Aug 20, 2017 12:28 pm

Re: Screen problem

Postby war_horse » Fri Sep 08, 2017 9:02 am

blackview_admin wrote:I will post a tutorial soon

thanks for it, keep up the good work!


Return to “Service and tech”

Who is online

Users browsing this forum: No registered users and 1 guest