BV5000 Sim2 not found

troxter
Posts: 18
Joined: Thu Jan 07, 2016 4:31 pm

BV5000 Sim2 not found

Postby troxter » Thu Jan 07, 2016 5:51 pm

Hello!
I tried two micro sims in the sim slot2 but none of them is found by the device.
Is this a hardware defect? Looks alike right?
I purchased the phone from hifone dealer via Amazon. I have now tried the third device. No sim card 2 found.
Last edited by troxter on Sat Jan 09, 2016 5:58 pm, edited 1 time in total.

troxter
Posts: 18
Joined: Thu Jan 07, 2016 4:31 pm

Re: BV5000 Sim2 not found

Postby troxter » Sat Jan 09, 2016 5:29 pm

Is this a support forum?
Hey guys, try to reply please, you are still in business I hope.
I got the third BV5000 with defective 2nd sim slot where second sim is not detected.

blackview_admin
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Re: BV5000 Sim2 not found

Postby blackview_admin » Wed Jan 13, 2016 7:14 am

troxter wrote:Hello!
I tried two micro sims in the sim slot2 but none of them is found by the device.
Is this a hardware defect? Looks alike right?
I purchased the phone from hifone dealer via Amazon. I have now tried the third device. No sim card 2 found.


Hi ,
have you ever try your micro card on other smartphone ? Also the same problem ?

Best regards,
Admin

troxter
Posts: 18
Joined: Thu Jan 07, 2016 4:31 pm

Re: BV5000 Sim2 not found

Postby troxter » Sun Jan 17, 2016 9:02 pm

Hello!
Meanwhile I found out that the micro sim needs to be inserted not facing down like sim 1.
Well it is sill not quite xlear how the second sim needs to be inserted as there is no indication showing how.
Can you please explain how to insert sim 2 where to place the cutted edge?

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asura013
Posts: 11
Joined: Mon Jan 18, 2016 10:14 am

Re: BV5000 Sim2 not found

Postby asura013 » Mon Jan 18, 2016 10:16 am

troxter wrote:Hello!
Meanwhile I found out that the micro sim needs to be inserted not facing down like sim 1.
Well it is sill not quite xlear how the second sim needs to be inserted as there is no indication showing how.
Can you please explain how to insert sim 2 where to place the cutted edge?

There an image near sim slots, that shows right position - for sim 2 it should be cutted edge goes left bottom corner and contacts facing up

nyfd_it
Posts: 18
Joined: Fri Dec 04, 2015 6:00 pm

Re: BV5000 Sim2 not found

Postby nyfd_it » Mon Jan 18, 2016 7:57 pm

How to insert the sim2
Attachments
SAM_0004.jpg

blackview_admin
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Re: BV5000 Sim2 not found

Postby blackview_admin » Tue Jan 19, 2016 7:54 am

nyfd_it wrote:How to insert the sim2


Thanks so much for your posting !


Admin

troxter
Posts: 18
Joined: Thu Jan 07, 2016 4:31 pm

Re: BV5000 Sim2 not found

Postby troxter » Wed Jan 27, 2016 3:38 pm

Thank you! will the link the image to my amazon posting if possible.

blackview_admin
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Re: BV5000 Sim2 not found

Postby blackview_admin » Thu Jan 28, 2016 8:10 am

troxter wrote:Thank you! will the link the image to my amazon posting if possible.


Hi ,
have this picture helped you to solve the problem ?

Best regards,
Admin

Musti
Posts: 1
Joined: Wed Jul 12, 2017 5:26 pm

Re: BV5000 Sim2 not found

Postby Musti » Wed Jul 12, 2017 5:40 pm

blackview_admin wrote:Hi ,
have this picture helped you to solve the problem ?

Best regards,
Admin


For shure this photo helped me to solve the same problem. Thanks a lot, nyfd_it for your post!
I have two BV5000 phones and, seeing that both of them had this "sim2 not found problem", I searched the net to find an explanation. I found it here: I put the sim2 in a wrong way...
It's also true that the instructions received with the phones are useless from this point of view. The SIM1/SIM2 marks near the slot neither...


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