no sound on speaker or incoming calls

Marc
Posts: 1
Joined: Mon Mar 14, 2016 5:29 pm

no sound on speaker or incoming calls

Postby Marc » Mon Mar 14, 2016 5:33 pm

My phone is NOT muted and the volume is set to full. However, there are no sounds besides the conversation sounds through the little ear speaker. So you hear a conversation, but if you set it to speaker, no sound. No sound on incoming calls. No sound when you enter the settings menu and select a ringtone. No sound when any app plays anything. Vibration works.

Any idea how to solve this? My phone is 3 months old and worked fine until now. I hope the speaker doesn't just die from now to tomorrow. Thanks for any help or sharing if you experienced the same.

blackview_admin
Posts: 3467
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: no sound on speaker or incoming calls

Postby blackview_admin » Tue Mar 15, 2016 7:37 am

hi ,

have you try a factory reset to solve the problem ?

Best regards,
Admin

thokfaehowpmin
Posts: 1
Joined: Thu Jul 07, 2016 10:04 pm

Re: no sound on speaker or incoming calls

Postby thokfaehowpmin » Fri Jun 16, 2017 3:17 pm

yes i have tried a factory reset many times does not solve the issue, still the same since i made my first comment last year, you muta been busy if it takes that long to reaspond ?


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