Blackview User Forum

 
Dmitriy771
Topic Author
Posts: 2
Joined: Thu Nov 17, 2016 1:35 pm

Grey screen

Thu Nov 17, 2016 1:54 pm

Hi!

I`ve a problem with my bv5000.
Two weeks ago I took phone to atv ride, after the ride everything was ok, display showed ok. Last friday I want to take it again with me, but display isn`t work correctly, photo you can see:

Image
Image
Image

Please help me, what is it? Water inside and I must replace display or it may be problem after upgrade to android 6 by air? Or maybe something else?
 
blackview_admin
Posts: 5110
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Grey screen

Fri Nov 18, 2016 3:40 am

try a factory reset to see if problem can be solved.
 
Dmitriy771
Topic Author
Posts: 2
Joined: Thu Nov 17, 2016 1:35 pm

Re: Grey screen

Thu Mar 09, 2017 4:36 pm

Do you have service in Russia?

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