BV5000 incompatible with 3G/4G frequencies in EU/Denmark?

gfgf
Posts: 1
Joined: Fri Sep 16, 2016 10:31 am

BV5000 incompatible with 3G/4G frequencies in EU/Denmark?

Postby gfgf » Fri Sep 16, 2016 11:00 am

Hello,
I just got a new BV500 from Aliexpress.com and I'm trying to make it work with my Lebara/Telenor SIM.
It looks like voice calls are working, but any 3G/4G data connection is impossible! And of course that'a problem, since DATA is THE point with smartphones.

I found in this BBS a few posts about this problem, but the answers are all like this: "did you check your country's frequencies?"
[ viewtopic.php?t=8045 ]
And yes: I did.

Lebara/Telenor Denmark provide these carrier freqs:
3G(900,2100), 4G(800,1800)
[ https://www.frequencycheck.com/carrier- ... or-denmark ]

BV5000 supports:
officially (Blackview.hk product page): 3G(900/2100), 4G(800/900/1800/2100/2600)
commercial (Aliexpress.com product page): 3G(900/1900/2100), 4G(800/900/1800/2100/2600)
[ http://www.blackview.hk/blackview-78/ ]

So... it's supposed to work (at least in 3G, but also in 4G), but ... it doesn't.
Any fix? Any suggestion?
I have 4 days to send it back for full refund, so please reply quickly! THANKS :-)

blackview_admin
Posts: 3482
Joined: Mon Aug 17, 2015 3:30 am
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Re: BV5000 incompatible with 3G/4G frequencies in EU/Denmark?

Postby blackview_admin » Thu Sep 22, 2016 8:54 am

Since there is no problem with frequence, you can contact your seller to repair it.

eagm1978
Posts: 2
Joined: Tue Jul 04, 2017 5:45 pm

Re: BV5000 incompatible with 3G/4G frequencies in EU/Denmark?

Postby eagm1978 » Tue Jul 04, 2017 5:50 pm

Hi good day

Then, band 1900MHZ works for 3g?

I'm from México

eagm1978
Posts: 2
Joined: Tue Jul 04, 2017 5:45 pm

Re: BV5000 incompatible with 3G/4G frequencies in EU/Denmark?

Postby eagm1978 » Tue Jul 04, 2017 5:53 pm

Hi

Then, band 1900mhz works for 3g ??


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