Page 1 of 1

BV5000 Sim2 not found

Posted: Thu Jan 07, 2016 5:51 pm
by troxter
Hello!
I tried two micro sims in the sim slot2 but none of them is found by the device.
Is this a hardware defect? Looks alike right?
I purchased the phone from hifone dealer via Amazon. I have now tried the third device. No sim card 2 found.

Re: BV5000 Sim2 not found

Posted: Sat Jan 09, 2016 5:29 pm
by troxter
Is this a support forum?
Hey guys, try to reply please, you are still in business I hope.
I got the third BV5000 with defective 2nd sim slot where second sim is not detected.

Re: BV5000 Sim2 not found

Posted: Wed Jan 13, 2016 7:14 am
by blackview_admin
troxter wrote:Hello!
I tried two micro sims in the sim slot2 but none of them is found by the device.
Is this a hardware defect? Looks alike right?
I purchased the phone from hifone dealer via Amazon. I have now tried the third device. No sim card 2 found.


Hi ,
have you ever try your micro card on other smartphone ? Also the same problem ?

Best regards,
Admin

Re: BV5000 Sim2 not found

Posted: Sun Jan 17, 2016 9:02 pm
by troxter
Hello!
Meanwhile I found out that the micro sim needs to be inserted not facing down like sim 1.
Well it is sill not quite xlear how the second sim needs to be inserted as there is no indication showing how.
Can you please explain how to insert sim 2 where to place the cutted edge?

Re: BV5000 Sim2 not found

Posted: Mon Jan 18, 2016 10:16 am
by asura013
troxter wrote:Hello!
Meanwhile I found out that the micro sim needs to be inserted not facing down like sim 1.
Well it is sill not quite xlear how the second sim needs to be inserted as there is no indication showing how.
Can you please explain how to insert sim 2 where to place the cutted edge?

There an image near sim slots, that shows right position - for sim 2 it should be cutted edge goes left bottom corner and contacts facing up

Re: BV5000 Sim2 not found

Posted: Mon Jan 18, 2016 7:57 pm
by nyfd_it
How to insert the sim2

Re: BV5000 Sim2 not found

Posted: Tue Jan 19, 2016 7:54 am
by blackview_admin
nyfd_it wrote:How to insert the sim2


Thanks so much for your posting !


Admin

Re: BV5000 Sim2 not found

Posted: Wed Jan 27, 2016 3:38 pm
by troxter
Thank you! will the link the image to my amazon posting if possible.

Re: BV5000 Sim2 not found

Posted: Thu Jan 28, 2016 8:10 am
by blackview_admin
troxter wrote:Thank you! will the link the image to my amazon posting if possible.


Hi ,
have this picture helped you to solve the problem ?

Best regards,
Admin

Re: BV5000 Sim2 not found

Posted: Wed Jul 12, 2017 5:40 pm
by Musti
blackview_admin wrote:Hi ,
have this picture helped you to solve the problem ?

Best regards,
Admin


For shure this photo helped me to solve the same problem. Thanks a lot, nyfd_it for your post!
I have two BV5000 phones and, seeing that both of them had this "sim2 not found problem", I searched the net to find an explanation. I found it here: I put the sim2 in a wrong way...
It's also true that the instructions received with the phones are useless from this point of view. The SIM1/SIM2 marks near the slot neither...