Android 6 upgrade - phone not charging anymore?

devil120986
Posts: 15
Joined: Tue May 17, 2016 4:37 am

Re: Android 6 upgrade - phone not charging anymore?

Postby devil120986 » Thu Jun 02, 2016 5:30 am

My phone is dead now.
Do many ways but it can not turn on.
Seller said because I updated it, the warranty is no more available.

Don't know what to do.
Can I send it to Blackview for repair?
I will pay for shipping.

sprbrd
Posts: 14
Joined: Wed May 18, 2016 5:21 pm

Re: Android 6 upgrade - phone not charging anymore?

Postby sprbrd » Thu Jun 02, 2016 7:52 am

HOORAY! :D
It v.1,3 update via OTA, with charging problem is solved. Battery charge is 61%, the current - 1,33A, the charge continues.
Thank you :D

usktu
Posts: 1
Joined: Wed May 18, 2016 6:19 pm

Re: Android 6 upgrade - phone not charging anymore?

Postby usktu » Fri Jun 03, 2016 3:59 pm

Still, the phone is working very, very slow (big lag in every process).

For example, when I'm receiving a call, the phone is ringing 2-3 times until the screen is showing who is calling...

Waiting for next update ...

daviddian
Posts: 1
Joined: Fri Jun 03, 2016 6:02 pm

Re: Android 6 upgrade - phone not charging anymore?

Postby daviddian » Fri Jun 03, 2016 6:05 pm

After doing a factory reset to enable download of the update (No space error despite gigs free) my phone has insufficient charge to update and the battery has since died and it still won't charge. What does blackview recommend I do to get my phone working?

skulhedface
Posts: 7
Joined: Wed May 18, 2016 3:41 pm

Re: Android 6 upgrade - phone not charging anymore?

Postby skulhedface » Sun Jun 05, 2016 7:01 pm

This is really awful..the new OTA Update seems to be corrupted. It downloads fine, but after the reboot the green Android Symbol lays on its back and proclaims "Error". When you switch to the bootloader (Power + Volume Up) the phone says "update.zip corrupted". It would be possible to update the phone through the bootloader - but I would need the correct, not corrupted "update.zip" file! It's only 23,84 MB big!
Please, please, Blackview Admin - make the "update.zip" file available to us! It's no use to get the huge new, improved Android 6 file in all its glory when one needs to flash the phone AGAIN! I don't want to flash the phone for a fourth time and loose all my Apps and Settings again! It takes forever to set up the phone after a complete fresh OS Install and right now i don't want to bother with it. Just release the "update.zip" file to us. PLEASE! That can't be to hard or impossible or is there any reason why you won't do it?
I would really, really like do the OTA Update - but it just won't work! By the way - i updated the phone through the flash method with the original Android 6 you have provided. I'm sure other users have the same problem when they try the OTA Update. And i did not mess with the OS - i didn't even try to unroot the phone.
Thanks in advance!

saniabaltiec
Posts: 5
Joined: Wed May 18, 2016 6:35 pm

Re: Android 6 upgrade - phone not charging anymore?

Postby saniabaltiec » Sun Jun 05, 2016 7:19 pm

Последнее обновление ничего положительного не дало:проблемы все остались.После этого я сделал сброс до заводских настроек,но проблемы остались,версия 6,0 осталась,ярлыки стали как на версии 5,1,обои не меняются.ОТ программистов Blackview кроме вранья ничего не слышно.Смартфон с "сырым" программным обеспечением,представляю какой дрянью будет Blackview bv 6000.

rudik
Posts: 10
Joined: Fri Mar 18, 2016 10:15 pm

Re: Android 6 upgrade - phone not charging anymore?

Postby rudik » Mon Jun 06, 2016 5:59 am

Наверно надо в перед с компьютер ходить на версия 1.1_20160419 (последний 5.1). Потом можно через "OTA" скачать 6.0.

Probably You have to update to version 1.1_ 20,160,419 (last 5.1) first. Then you can update via OTA 6.0.

skulhedface
Posts: 7
Joined: Wed May 18, 2016 3:41 pm

Re: Android 6 upgrade - phone not charging anymore?

Postby skulhedface » Thu Jun 09, 2016 8:50 am

UPDATE:
I've managed to update successfully. The trick was to remove the SD card and the sim card as well. After that, the FOTA Update went smoothly. Maybe this helps other people with the "Update Error" Problem.

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Android 6 upgrade - phone not charging anymore?

Postby blackview_admin » Mon Jun 13, 2016 8:28 am

daviddian wrote:After doing a factory reset to enable download of the update (No space error despite gigs free) my phone has insufficient charge to update and the battery has since died and it still won't charge. What does blackview recommend I do to get my phone working?



Hi,

for this situation , you may need to use flash tool to get the freshed Android 6.0 ROM.


Best regards,
Admin

User avatar
makelued21
Posts: 14
Joined: Wed May 18, 2016 4:13 am

Re: Android 6 upgrade - phone not charging anymore?

Postby makelued21 » Thu Jun 16, 2016 3:12 am

steirx wrote:@blackview_admin

The charging problem is solved (as reported earlier in this thread .. ~ #48?)

Now I am back to the issue with the phone switching language AND it seems that the WiFi is very flaky again as well.

I think there was a small update to fix that ... but then again, I might be seeing ghosts ...
thanks,
Robert


I have a same problem, and the screen phone doesn't turned on when get incoming call.


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