Android 6 upgrade - phone not charging anymore?

blackview_admin
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Re: Android 6 upgrade - phone not charging anymore?

Postby blackview_admin » Tue May 24, 2016 6:24 am

Dmitriy K. wrote:Hello! The same problem with charging after updating the android 6.0. It is better to return the 5.1 or write in detail how it slelat. Phone great - but it is not needed, without charging ... help !!!!!!!!



Hi,

if you know how to flash back to 5.1, you can have a try. But we will later release a new OTA update to improve the performance.
Hoping it can help you !

Best regards,
Admin

blackview_admin
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Re: Android 6 upgrade - phone not charging anymore?

Postby blackview_admin » Tue May 24, 2016 6:26 am

Georg138 wrote:Hi. Will there be an official update which will solve the problem with charging and performance????
When the update is released?
My device into a useless stone .....
Google Переводчик


Hi,

feel so sorry for your problem. We are looking for a proper solution,and will release a new anvanced verison as
soon as possible !

Best regards,
Admin

blackview_admin
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Re: Android 6 upgrade - phone not charging anymore?

Postby blackview_admin » Tue May 24, 2016 6:32 am

giuanz wrote:Update: downgraded to v5.1 from this link: viewtopic.php?f=96&t=16680

On the positive side, I'm back to a stable phone which is able to charge the battery at full speed (current = 1.26A while powered on).
On the negative side, the 5.1>6.0>5.1 experience left a bug: at every boot the system language is changed to the one of the SECOND SIM card and the keyboard is set to AOSP keyboard in that language, which gets automatically re-enabled. I guess that is a problem with the radio which probably did not get downgraded. Do you have a solution? Can you please release a ROM without that bug?

Some notes about the process:
Downgrade through SD card (About Phone > Wireless Update > Local updates) did not work:at reboot the phone refused to downgrade. So I had to do it through the computer: find a SP flash tool and drivers from late 2015 (because older drivers and tools do not recognize MT67xx). I flashed all the partitions in the zip and it worked.

A little rant: this is my everyday phone; I can't afford two days downtime like I had. If this one gives me hassle then I just buy another brand. If you can't afford proper QA testing, then please leak the full ROM sources so that the open source community will do QA for you. Doing so would even increase your sales.


Hi

here a sincere apology for the problem.
we wil release an advanced verison ROM to improve the performance.
but new rom release need some time, please wait patiently. we will release it
as soon as possible when it finished.

Best regards,
Admin

blackview_admin
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Re: Android 6 upgrade - phone not charging anymore?

Postby blackview_admin » Tue May 24, 2016 6:36 am

AustrailianBlackview wrote:This problem is global blackview, reduced performance, no charging/low charging. Hours & hours lost time from professional people.

I used the OTA update, then factory reset to try and fix it, lost hours of time during setup that didn't fix it.

This was a great way to ruin a lot of phones and damage your business. Was considering the BV6000 as my next phone. Not buying another blackview if this isn't fixed. I can't trust a company that does this. Please fix it soon!



Hi,

sorry for this problem.

yes we have got the feedbacks,and now we are working so hard to bring you a new advanced verison rom for you , please trust us and give us some time to do it.
Thanks!

Best regards,
Admin

landyextrem
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Joined: Tue May 24, 2016 7:05 am

Re: Android 6 upgrade - phone not charging anymore?

Postby landyextrem » Tue May 24, 2016 7:10 am

Dear Admin

i use a Blackview 5000. from the last update to version 6.0 i lost the bluetooth adress and the charging performance. it is possible to chancel the version 6.0 and i go back to the version before????
how i can do this. thanks for your help.

kind regard
gerhard

cmw1992
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Joined: Tue May 24, 2016 11:03 am

Re: Android 6 upgrade - phone not charging anymore?

Postby cmw1992 » Tue May 24, 2016 11:37 am

hello i have the same problem after updating to 6.0 does not load me with telephone please help

steirx
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Re: Android 6 upgrade - phone not charging anymore?

Postby steirx » Tue May 24, 2016 11:54 am

@Blackview_admin

Per your request from earlier:

I am now (again) operating on Android V5.1, BV5000_C1_Blackview_V1.1_20160419
See attached screenshot.

As requested before, it would be great to get THE link to the LATEST version 5.1 Android to download.

There are so many links posted on so many forums that I have lost track to which one is indeed the latest V5.1 Android ROM (and not the "bad" Android V6)!

I lost in total a day over this issue so I cannot afford to download Android 6 by accident again! Slow performance is one thing. Not being able to charge my phone - as so many other users have pointed out - renders it useless!

Thanks,
Robert
Attachments
Screenshot_2016-05-24-12-35-48.png

blackview_admin
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Re: Android 6 upgrade - phone not charging anymore?

Postby blackview_admin » Wed May 25, 2016 7:00 am

landyextrem wrote:Dear Admin

i use a Blackview 5000. from the last update to version 6.0 i lost the bluetooth adress and the charging performance. it is possible to chancel the version 6.0 and i go back to the version before????
how i can do this. thanks for your help.

kind regard
gerhard



Hi,

if you need version 5.1, you need to use flash tool to flash it back.
But if you do not know how to flash it , then please wait for our later
new OTA update.

Best regards,
Admin

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Android 6 upgrade - phone not charging anymore?

Postby blackview_admin » Wed May 25, 2016 7:05 am

cmw1992 wrote:hello i have the same problem after updating to 6.0 does not load me with telephone please help



Hi,

if you knwo how to flash back to 5.1, you can have a try.
but if you do not know how to flash, please you can wait for
our later new OTA update.

Best regards,
Admin

blackview_admin
Posts: 3135
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Android 6 upgrade - phone not charging anymore?

Postby blackview_admin » Wed May 25, 2016 7:09 am

steirx wrote:@Blackview_admin

Per your request from earlier:

I am now (again) operating on Android V5.1, BV5000_C1_Blackview_V1.1_20160419
See attached screenshot.

As requested before, it would be great to get THE link to the LATEST version 5.1 Android to download.

There are so many links posted on so many forums that I have lost track to which one is indeed the latest V5.1 Android ROM (and not the "bad" Android V6)!

I lost in total a day over this issue so I cannot afford to download Android 6 by accident again! Slow performance is one thing. Not being able to charge my phone - as so many other users have pointed out - renders it useless!

Thanks,
Robert


Hi,

you have flashed back to 5.1 version,and problem is solved ?

Best regards,
Admin


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