Blackview User Forum

 
blackview_admin
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Posts: 6593
Joined: Mon Aug 17, 2015 3:30 am
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Re: Recall 700 Units of Omega pro with Reading sim card problem

Fri Mar 18, 2016 7:33 am

bela0401 wrote:
Hi,
I bought one of these phone from the everbuying.net, which is incorrect. The error is indicated to the seller, but they had more than one month can not send a new sim tray. The phone can not be used. Can you send me a new sim tray? or what can i do?

Thanks



Hi ,

go to add Zandy's skype via our offcial web. Zandy will help you !

Best reagrds,
Admin
 
blackview_admin
Topic Author
Posts: 6593
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recall 700 Units of Omega pro with Reading sim card problem

Fri Mar 18, 2016 7:33 am

blackview_admin wrote:
bela0401 wrote:
Hi,
I bought one of these phone from the everbuying.net, which is incorrect. The error is indicated to the seller, but they had more than one month can not send a new sim tray. The phone can not be used. Can you send me a new sim tray? or what can i do?

Thanks



Hi ,

go to add Zandy's skype via our offcial web. Zandy will help you !

Best regards,
Admin
 
bela0401
Posts: 3
Joined: Thu Mar 17, 2016 10:42 am

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Mar 21, 2016 6:26 am

blackview_admin wrote:
blackview_admin wrote:
bela0401 wrote:
Hi,
I bought one of these phone from the everbuying.net, which is incorrect. The error is indicated to the seller, but they had more than one month can not send a new sim tray. The phone can not be used. Can you send me a new sim tray? or what can i do?

Thanks



Hi ,

go to add Zandy's skype via our offcial web. Zandy will help you !

Best regards,
Admin



Zandy does not respond.
 
cheekymk
Posts: 5
Joined: Wed Jan 06, 2016 12:59 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Mar 29, 2016 5:18 am

Hi, i wrote you before and i wrote to Zandy and nothing happened. Can you please send me sim card slot to my address Zlatko Jovanov, Kole Nedelkovski 14, 1480 Gevgelija, Macedonia. I bought the phone before new year and it's useless since the first day and i'm only using it to browse the internet occasionally and i even managed to brake the glass when i dropped it because it's a gentle phone. Send me mail to info@cheeky.mk so i can pay you for the postal expenses for the sim card slot.
I hope that we can work this out because this is my third Blackview and there is no reason for me to change my good meaning of your company.
Bast regards Zlatko.
 
blackview_admin
Topic Author
Posts: 6593
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Mar 29, 2016 6:58 am

cheekymk wrote:
Hi, i wrote you before and i wrote to Zandy and nothing happened. Can you please send me sim card slot to my address Zlatko Jovanov, Kole Nedelkovski 14, 1480 Gevgelija, Macedonia. I bought the phone before new year and it's useless since the first day and i'm only using it to browse the internet occasionally and i even managed to brake the glass when i dropped it because it's a gentle phone. Send me mail to info@cheeky.mk so i can pay you for the postal expenses for the sim card slot.
I hope that we can work this out because this is my third Blackview and there is no reason for me to change my good meaning of your company.
Bast regards Zlatko.


Hi , how do you contacted Zandy ?

it will be more effcient for you to add her skype , she will help you , she have helped several customers to solve the problem of sim card slot.

You can add her skype on contact board via our offcial web .

Best regards,
Admin
 
HaraldGote
Posts: 1
Joined: Tue Mar 29, 2016 7:24 am

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Mar 29, 2016 7:32 am

:oops: Following your announcement to contact the salesman for exchange of the slot card on Omega pro, this one refuses to get new the slot card to me by telling me I'm sorry your order has lasted more than 7 days. So we could provide you repair warranty but could not send replacement for you.
http://en.efox-shop.com/conditions.htm

what do I have to make to obtain the replacement of this slot card? thank you

Harald Gote

Haraldgote@aol.com
 
MikerG
Posts: 8
Joined: Fri Jan 01, 2016 12:10 am

Re: Recall 700 Units of Omega pro with Reading sim card problem

Mon Apr 04, 2016 9:00 pm

Guys, it´s getting ridiculous... I contacted Zandy via Skype-Link (skype:live:wendyzhang681?add) on 28th of march. Still no Kind of Response. No sim tray, my seller Efox isn´t getting it out too. So this Smartphone is nice build, but useless without a working tray. I received it just before Christmas and now Easter is behind us timewise.... Do you really expect to sell Smartphones with this Kind of Service?

Why is it not possible to just send out replacement trays via China post!?!? My Order-ID from Efox is 20150805944297, pre-ordered in August, shipped mid of december 2015. Please send one to Michael Kansier, Usedomstrasse 24 d, D-22047 Hamburg, Germany. My Screen is still flickering from day one, so Efox got it for a repair from me.
 
blackview_admin
Topic Author
Posts: 6593
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Apr 05, 2016 7:16 am

MikerG wrote:
Guys, it´s getting ridiculous... I contacted Zandy via Skype-Link (skype:live:wendyzhang681?add) on 28th of march. Still no Kind of Response. No sim tray, my seller Efox isn´t getting it out too. So this Smartphone is nice build, but useless without a working tray. I received it just before Christmas and now Easter is behind us timewise.... Do you really expect to sell Smartphones with this Kind of Service?

Why is it not possible to just send out replacement trays via China post!?!? My Order-ID from Efox is 20150805944297, pre-ordered in August, shipped mid of december 2015. Please send one to Michael Kansier, Usedomstrasse 24 d, D-22047 Hamburg, Germany. My Screen is still flickering from day one, so Efox got it for a repair from me.



Hi,

So sorry for your problem , so could you tell me your skype number , i will let zandy talking to you.
 
bela0401
Posts: 3
Joined: Thu Mar 17, 2016 10:42 am

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Apr 05, 2016 10:35 am

I have the same problem! Zandi doesn't answerd to me via skype, for more than 3 weeks... my skype name: sz.bela82
 
Bakker
Posts: 2
Joined: Tue Apr 12, 2016 12:52 pm

Re: Recall 700 Units of Omega pro with Reading sim card problem

Tue Apr 12, 2016 1:01 pm

Hi,

I bought my Blackview Omega Pro with Merimobiles, it was one of the first shipments.

I have these problems with the sim card slot.

Merimobiles wants me to send my phone back, they say Blackview does NOT send this sim card slot!!!!

Why this very bad service, its bad allready this problem occured?! I need to clear my phone for this, send it from Europe to Asia and, when I'll get it back after a few weeks I have to re-install everything. I expect more service in this.

I can provide all the information you need, but please don't put me in this trouble!

Best regards, Wilfried

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