Recall 700 Units of Omega pro with Reading sim card problem

blackview_admin
Posts: 3456
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Recall 700 Units of Omega pro with Reading sim card problem

Postby blackview_admin » Tue Jan 12, 2016 1:36 am

Dear Customers,
This is to inform you of a product recall involving:
Model of Product: Omega Pro
Units: About 700
Description: The recall involves the card slot of the Omega Pro smartphone couldn’t read the SIM cards,
due to the sprayed paint on the slot prevented electric conduction.
黑_副本.jpg

图片2.png

Sold by: Authorized online stores of Blackview from November 2015 through December 2015 for about $99.99 - $139.99.
Manufactured in: China
Remedy: Consumers Should immediately go back to your sellers to ask for a free charge and free shipping SIM card slot, or return the faulty products back for free shipping replacement.
Consumer Contact: For more information, contact Blackview at the official BBS http://bbs.blackview.hk or visit the company’s Web site at http://www.blackview.com

Sorry for the problem , and hope for your understanding

Ange
Posts: 17
Joined: Wed Dec 16, 2015 4:52 pm

Re: Recalll 700 Units of Omega pro with Reading sim card problem

Postby Ange » Sat Jan 16, 2016 11:45 am

Following your announcement to contact the salesman for exchange of the slot card on Omega pro, this one refuses to get new the slot card to me by telling me that can be with a misuse from me.
what do I have to make to obtain the replacement of this slot card? thank you
I send an email at Blackview official website too

blackview_admin
Posts: 3456
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recalll 700 Units of Omega pro with Reading sim card problem

Postby blackview_admin » Tue Jan 19, 2016 6:30 am

Ange wrote:Following your announcement to contact the salesman for exchange of the slot card on Omega pro, this one refuses to get new the slot card to me by telling me that can be with a misuse from me.
what do I have to make to obtain the replacement of this slot card? thank you
I send an email at Blackview official website too


hi, please could you tell us where you buy?

Best regards,
Admin

Ange
Posts: 17
Joined: Wed Dec 16, 2015 4:52 pm

Re: Recalll 700 Units of Omega pro with Reading sim card problem

Postby Ange » Tue Jan 19, 2016 7:50 am

Hi, thank you for answer me.
The seller is COOL I COOL and order is : Orders Detail #20150817448610

PamelaNom
Posts: 1
Joined: Fri Jan 15, 2016 11:56 pm

Recalll 700 Units of Omega pro with Reading sim card problem

Postby PamelaNom » Tue Jan 19, 2016 2:00 pm

Thanks for the review Have you had a situation where the iPad Pro is too big or uncomfortable to hold?

blackview_admin
Posts: 3456
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recalll 700 Units of Omega pro with Reading sim card problem

Postby blackview_admin » Wed Jan 20, 2016 6:36 am

Ange wrote:Hi, thank you for answer me.
The seller is COOL I COOL and order is : Orders Detail #20150817448610


hi, i will let my colleague to talk to sellers.

Best regards,
Admin

Ange
Posts: 17
Joined: Wed Dec 16, 2015 4:52 pm

Re: Recalll 700 Units of Omega pro with Reading sim card problem

Postby Ange » Wed Jan 20, 2016 5:20 pm

Thank you, thank you very much. I don't know if you already contacted the seller COOLICOOL but following the message that I left you they answered me that they had had information of your share and go, perhaps to send new a slot sim card to me. Thank you for your implication in this problem.

blackview_admin
Posts: 3456
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Recalll 700 Units of Omega pro with Reading sim card problem

Postby blackview_admin » Thu Jan 21, 2016 6:13 am

Ange wrote:Thank you, thank you very much. I don't know if you already contacted the seller COOLICOOL but following the message that I left you they answered me that they had had information of your share and go, perhaps to send new a slot sim card to me. Thank you for your implication in this problem.


hi,

I have let my colleague to talk with sellers about your problem , any news ,i will inform you timely.

Best regards,
Admin

consilierul
Posts: 2
Joined: Wed Jan 20, 2016 10:08 am

Re: Recalll 700 Units of Omega pro with Reading sim card problem

Postby consilierul » Thu Jan 21, 2016 4:03 pm

Century Tech it's the seller from AliExpres.
Order NO: 69515885155341
Seller name it's -robin luo

I have problem with sin card, any time and for no apparent reason lose my SIM card
Can you please give me a solution for this problem, because ; i see it this is manufacturing problem and there for there must provide me with solution
When i lost my sim , i must restart the phone 2-3-4 time to apear and many more time must replace sim and introducing again .
I tired to try.
I contacted the seller, him give me your address to write
How can you help me?

Microphobe
Posts: 4
Joined: Thu Jan 07, 2016 11:22 am

Re: Recalll 700 Units of Omega pro with Reading sim card problem

Postby Microphobe » Fri Jan 22, 2016 7:09 am

Does this apply only to phones sold online or is it possible that this is the cause of the sim card slot failures in phones purchased at stores as well?
Is it possible to provide the contact details of the Blackview service center in Kuching, Sarawak, Malaysia as we would rather deal directly with Blackview than continually go back and forth to the store that sold the phone.


Return to “Service and tech”

Who is online

Users browsing this forum: No registered users and 1 guest