Problems with 3G and 4G

Posts: 1
Joined: Fri May 20, 2016 6:41 pm

Problems with 3G and 4G

Postby egonzago » Fri May 20, 2016 6:51 pm


I have a new Blackview Omega Pro, I’m in Mexico and I can’t connect to 3G or 4G, I’m not even can see 3G networks, I can see 4G (Telcel) Network but I can’t connect, What do I have to do get 4G in my phone?

Thanks in advance

Posts: 4481
Joined: Mon Aug 17, 2015 3:30 am

Re: Problems with 3G and 4G

Postby blackview_admin » Mon May 30, 2016 7:25 am


if the network frequence is supported, then it will be better for you to consult your
network operater why this happen.

Best regards,

Posts: 2
Joined: Mon Jan 23, 2017 5:57 am

Re: Problems with 3G and 4G

Postby mattb1 » Mon Jan 23, 2017 6:02 am

I am having the same problem in New Zealand
the 3g frequency here is 850 as in Mexico and the retailer says phone operates on that band.

Please provide more information

Return to “Service and tech”

Who is online

Users browsing this forum: No registered users and 1 guest