Problems with 3G and 4G

egonzago
Posts: 1
Joined: Fri May 20, 2016 6:41 pm

Problems with 3G and 4G

Postby egonzago » Fri May 20, 2016 6:51 pm

Hi,

I have a new Blackview Omega Pro, I’m in Mexico and I can’t connect to 3G or 4G, I’m not even can see 3G networks, I can see 4G (Telcel) Network but I can’t connect, What do I have to do get 4G in my phone?

Thanks in advance

blackview_admin
Posts: 3456
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: Problems with 3G and 4G

Postby blackview_admin » Mon May 30, 2016 7:25 am

Hi,

if the network frequence is supported, then it will be better for you to consult your
network operater why this happen.

Best regards,
Admin

mattb1
Posts: 2
Joined: Mon Jan 23, 2017 5:57 am

Re: Problems with 3G and 4G

Postby mattb1 » Mon Jan 23, 2017 6:02 am

I am having the same problem in New Zealand
the 3g frequency here is 850 as in Mexico and the retailer says phone operates on that band.

Please provide more information
Thanks


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