sim card slot problem contact in omega pro

Jim1986
Posts: 2
Joined: Fri Jan 08, 2016 5:12 pm

Re: sim card slot problem contact in omega pro

Postby Jim1986 » Sat Jan 09, 2016 8:27 pm

I have the same problem, the sim connections suddenly disappear or disconnecting for few minutes.

Ange
Posts: 17
Joined: Wed Dec 16, 2015 4:52 pm

Re: sim card slot problem contact in omega pro

Postby Ange » Sun Jan 10, 2016 10:45 am

blackview_admin wrote:
Ange wrote:
pascal wrote:Hello

my phone worked well four days .
at any time and for no apparent reason ( must contact) I lose my SIM card and my SD card for 1 to 2 seconds . it asks me the PIN and so on
I can not serve me the phone.
This happens by storing my phone in my pocket, in the Tenat in hand, pasant a finger on the slot to enter the SIm card, by calling , having it on a table.
I see that many people have the same concern , you have identified the failure? I hope you will not let a loyal customer BlackView . I really count on you .

thank you for your quick response and your part..bien sérieude to you

Pascal

working.
Hello. Same problem for me, i put a small adhesive ribbon in the on the back of the simcard and SD card and it seems


Hi,

We feel so sorry to hear your problem about the sim card slot , you can contact the seller first to see any
solution to help you.

Best regards,
Admin


Hi, indeed, the adhesive tape really does not function. The problem persists after this false good solution.

sport_evo
Posts: 3
Joined: Wed Oct 28, 2015 4:29 pm

Re: sim card slot problem contact in omega pro

Postby sport_evo » Mon Jan 11, 2016 12:37 pm

Hello.
I have seen the same problem. With and without sd card installed, or With one or two sim installed.
I have tried to take a piece of adhesive ribbon over the sim and have the same problems... it´s not mormal...

blackview_admin
Posts: 3420
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: sim card slot problem contact in omega pro

Postby blackview_admin » Tue Jan 12, 2016 1:51 am

Jim1986 wrote:I have the same problem, the sim connections suddenly disappear or disconnecting for few minutes.


Hi,
really sorry for your problem.

we have talk about the sellers, you can go to them to ask a new good simcard slot free of charge \.
Any details, you could see from the following web link.
viewtopic.php?f=79&t=2856&p=4670&sid=78451a82ceef254dfdafad996b185f5b#p4670

Sorry again for the problem .
Best regards,
Zandy

blackview_admin
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Re: sim card slot problem contact in omega pro

Postby blackview_admin » Tue Jan 12, 2016 6:28 am

Jim1986 wrote:I have the same problem, the sim connections suddenly disappear or disconnecting for few minutes.


Hi , so sorry for the problem ,
please we have discuss the problem with
sellers , you can go to the shop you buy , and ask the
seller to ship a free sim card slot to you to solve the problems.


Sorry again and hope for your understanding

Best regards,
Admin

haris
Posts: 3
Joined: Tue Jan 26, 2016 3:52 pm

Re: sim card slot problem contact in omega pro

Postby haris » Tue Jan 26, 2016 4:06 pm

I'm having the same problem, I've contacted seller and hopefully I'll get a replacement sim slot. If I get into issues, I'll post here. It is so great to see Blackview being so acknowledging and helpful, gives me a lot of trust.

Also I'll like to appreciate the design and quality of this phone, it is amazing for the price. I would wish if Blackview launches a similar model with some more advanced features (FHD screen, finger print sensor, NFC, a bigger battery, compass, gyro) - an Omega 2 may be ?

blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: sim card slot problem contact in omega pro

Postby blackview_admin » Tue Feb 23, 2016 7:24 am

haris wrote:I'm having the same problem, I've contacted seller and hopefully I'll get a replacement sim slot. If I get into issues, I'll post here. It is so great to see Blackview being so acknowledging and helpful, gives me a lot of trust.

Also I'll like to appreciate the design and quality of this phone, it is amazing for the price. I would wish if Blackview launches a similar model with some more advanced features (FHD screen, finger print sensor, NFC, a bigger battery, compass, gyro) - an Omega 2 may be ?


Hi ,

In 2016 , we will have lots of good smartphone , worth your expectation .
You will like our R7 !

Best regards,
Admin

ValiIteneinade
Posts: 6
Joined: Mon Feb 22, 2016 5:23 pm

View first unread post

Postby ValiIteneinade » Wed Feb 24, 2016 2:38 am

Its possible to make the option of view first unread post available in topics with record games?

Thank you
Вот это удача! Видео: http://vk.cc/4LlFNS

GeorgeD
Posts: 11
Joined: Thu Dec 24, 2015 5:16 am
Location: Sri Lanka
Contact:

Re: sim card slot problem contact in omega pro

Postby GeorgeD » Sat Feb 27, 2016 2:13 am

I am facing the same problem.

The sims are not detecting, suddenly start showing one sims, little later both were not showing & etc. etc.

yes I have asked the seller to send the card slot.

Still I have doubt the card slot will how solve this problem.

Can any one from Balackview explain & if not work after reinstalling the new card slot. what will be the solution. hope BW will understand the customer feelings.

Thanks

blackview_admin
Posts: 3420
Joined: Mon Aug 17, 2015 3:30 am
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Re: sim card slot problem contact in omega pro

Postby blackview_admin » Tue Mar 01, 2016 8:12 am

mynz wrote:Same problem with my phone...

Every few seconds or minutes, my phone finds or looses SDcard, interrupted by PIN-prompting. And all this happens while it's lying on the table.

@support: sending me to a local repair shop is not an option.

Mynz


Have you ever contacted with your seller about the question?

Best regards,
Admin


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