Phone Heat Up fast

GeorgeD
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Joined: Thu Dec 24, 2015 5:16 am
Location: Sri Lanka
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Phone Heat Up fast

Postby GeorgeD » Thu Dec 24, 2015 5:31 am

Hi Friend,

I just bought 5 days ago, an Omega Pro but when I start using 3G internet surfing or within 5 minutes surfing internet the phone heats up on back side of the phone, but when I keep on with 3G without surfing internet does not heat up, Also while using WiFi too does not get heat.

kindly advice do I need to contact the seller or other solutions.

Thank you & B. Regards,
George

Seasons Greetings for all

blackview_admin
Posts: 2792
Joined: Mon Aug 17, 2015 3:30 am
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Re: Phone Heat Up fast

Postby blackview_admin » Thu Dec 24, 2015 6:24 am

Hi ,

Thanks so much for your post and feel so sorry to hear that problem.

Except this problem ,everything is ok with you phone ?

Best regards
Admin

GeorgeD
Posts: 11
Joined: Thu Dec 24, 2015 5:16 am
Location: Sri Lanka
Contact:

Re: Phone Heat Up fast

Postby GeorgeD » Fri Dec 25, 2015 9:25 am

Dear Friend,

Thanks for your query,

yes Everything fine it looks & works fine .........other than the phone getting heat very fast. so I had to stop surfing internet it may effect the whole phone

Thanks & B, Reagrds,
George

Wish you all Merry Christmas & a Bright year ahead in 2016 to all Balckview team & Fans

GeorgeD
Posts: 11
Joined: Thu Dec 24, 2015 5:16 am
Location: Sri Lanka
Contact:

Re: Phone Heat Up fast

Postby GeorgeD » Sat Dec 26, 2015 6:00 am

Hi Friend,

yes only the internet is very slow comparatively previous phone & heating up fast

other thank all are good fine,

B. Regards,
George

GeorgeD
Posts: 11
Joined: Thu Dec 24, 2015 5:16 am
Location: Sri Lanka
Contact:

Re: Phone Heat Up fast

Postby GeorgeD » Sat Dec 26, 2015 8:25 am

I am sorry I just today faced the sim cards connection lost & logoff buttons not function so cannot restart & little later comes to normal

this happens twice today as I noted, will advice if happen again

B. Regards,
George

blackview_admin
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Joined: Mon Aug 17, 2015 3:30 am
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Re: Phone Heat Up fast

Postby blackview_admin » Mon Dec 28, 2015 2:37 am

GeorgeD wrote:I am sorry I just today faced the sim cards connection lost & logoff buttons not function so cannot restart & little later comes to normal

this happens twice today as I noted, will advice if happen again

B. Regards,
George



ok !

blackview_admin
Posts: 2792
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Re: Phone Heat Up fast

Postby blackview_admin » Mon Dec 28, 2015 2:42 am

GeorgeD wrote:Hi Friend,

yes only the internet is very slow comparatively previous phone & heating up fast

other thank all are good fine,

B. Regards,
George


Hi ,

the problem will happen also when use 4G ?

GeorgeD
Posts: 11
Joined: Thu Dec 24, 2015 5:16 am
Location: Sri Lanka
Contact:

Re: Phone Heat Up fast

Postby GeorgeD » Mon Dec 28, 2015 3:23 am

Hi Friend,

I have not used 4G, only 3G

Kindly advise to resolve this issue,

B. Regards,
George

blackview_admin
Posts: 2792
Joined: Mon Aug 17, 2015 3:30 am
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Re: Phone Heat Up fast

Postby blackview_admin » Tue Dec 29, 2015 6:59 am

GeorgeD wrote:Hi Friend,

I have not used 4G, only 3G

Kindly advise to resolve this issue,

B. Regards,
George



then you may can try on 4G , because in some regions the 3G Signal is very weak , then it is easy for phone to heat up when use 3G to surf the net .

Best regards,
Admin

GeorgeD
Posts: 11
Joined: Thu Dec 24, 2015 5:16 am
Location: Sri Lanka
Contact:

Re: Phone Heat Up fast

Postby GeorgeD » Tue Dec 29, 2015 7:40 am

Dear Friend,

More than the speed the phone getting heat is the problem

how can we solve this

B. Regards,
George


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