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Cybermatos
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Posts: 1
Joined: Sun Jul 05, 2020 7:31 am

URGENT! Service activation problem in accessibility settings.

Sun Jul 05, 2020 7:36 am

Hello.

I purchased a Blackview BV9900, and I have a problem.

I installed some applications on this phone, I went to SETTINGS ---- ACCESSIBILITY ---- DOWNLOADED SERVICES to enable the programs I want. But when I enable them manually, they automatically disable a few minutes after, or when the phone is restarted.

My question is how to keep the programs enabled.

I installed the last update of android system, and disabled the battery optimization of the programs I want .

Thank you.
 
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Re: URGENT! Service activation problem in accessibility settings.

Mon Jul 06, 2020 6:43 am

Cybermatos wrote:
Hello.

I purchased a Blackview BV9900, and I have a problem.

I installed some applications on this phone, I went to SETTINGS ---- ACCESSIBILITY ---- DOWNLOADED SERVICES to enable the programs I want.  But when I enable them manually, they automatically disable a few minutes after, or when the phone is restarted.

My question is how to keep the programs enabled.

I installed the last update of android system, and disabled the battery optimization of the programs I want .

Thank you.

Hi, sorry for the inconvenience caused to you. In order to solve your problem more efficiently, please send your problems to support02@blackview.hk, and then our support will contact you soon. Thanks.

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