no image on screen

tesdrv
Posts: 2
Joined: Sat Sep 17, 2016 10:30 am

no image on screen

Postby tesdrv » Sat Sep 17, 2016 10:40 am

after turning the phone on the screen it was light and there was no picture.

I have to flash this firmware t89j-jk-bv5000-hd-33pgu-128g16g-1851_BV5000_C1_Blackview_V1.2_20160608_R12release.tar

Now there is a backlight, exist sound when i press the volume buttons, light up when i press the Home, Menu.

is it a problem with the screen or I need another firmware?

blackview_admin
Posts: 3405
Joined: Mon Aug 17, 2015 3:30 am
Contact:

Re: no image on screen

Postby blackview_admin » Mon Sep 19, 2016 6:40 am

The peoblem happen just after the flashing ?
Any short video here for us to exactly know the problem ?

esterg0704
Posts: 1
Joined: Fri Mar 24, 2017 7:56 pm

Re: no image on screen

Postby esterg0704 » Fri Mar 24, 2017 8:00 pm

Phone was working fine and then lost image.
I switched it on and off, took battery out and back, but only image on the screen is 'Blackview', nothing else.
I can hear messages being received, but cannot view them.


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