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Shamison
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Posts: 1
Joined: Sun Jan 19, 2020 9:47 am

Very slow charge

Sun Jan 19, 2020 9:54 am

Hi I own a BV 9500 since may 2019 and in the last couple of weeks it is taking so long to charge.
When i buy it says that it charges in 3.5hrs but now it will not even fully charge overnight.
I spend long hours away from charging and this is one of the reasons I bought this phone.
What can I do about it.
The phone is not old so I don't expect this to happen
Thanks
 
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Re: Very slow charge

Tue Feb 25, 2020 10:17 am

Shamison wrote:
Hi I own a BV 9500 since may 2019 and in the last couple of weeks it is taking so long to charge.
When i buy it says that it charges in 3.5hrs but now it will not even fully charge overnight.
I spend long hours away from charging and this is one of the reasons I bought this phone.
What can I do about it.
The phone is not old so I don't expect this to happen
Thanks

You can use another USB Cable to try.
 Or I think you'd better contact your seller or our after-sales directly.
After-sales email: support02@blackview.hk

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