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mistr
Topic Author
Posts: 1
Joined: Sun Mar 01, 2020 12:50 pm

Spotify crashing on BV9600

Sun Mar 01, 2020 12:59 pm

Hello, 

I bough BV9600 recently, (serial number BV9600EEA0005922 , build number BV9600_EEA_S700_V1.0_20190628V3) and the Spotify app seems to crash every time i click the three dots button (to enter song or playlists settings). I've already tried to reinstall the app, clear the cache, the datas and log and unlog from my Spotify account, but nothing seems to work. I've seen on Spotify forums that this could be induced by the phone's ROM and there's nothing to do apart from a constructor update. Could you somehow help me?
Best regards
 
hatis
Posts: 1
Joined: Thu Oct 10, 2019 8:31 pm

Re: Spotify crashing on BV9600

Sat Jun 27, 2020 6:50 am

My problem is same as.
@Support. Can you solve this problem or will it stay that way?

Best Regards.
 
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blackview_admin
Posts: 7441
Joined: Mon Aug 17, 2015 3:30 am
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Re: Spotify crashing on BV9600

Sun Jun 28, 2020 7:47 am

hatis wrote:
My problem is same as.
@Support. Can you solve this problem or will it stay that way?

Best Regards.

Hello, sorry to make this inconvenience.  About this problem, you'd better contact the professional after-sale department directly: support02@blackview.hk

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