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jax_k1957
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Joined: Wed Jul 08, 2020 9:30 am

A60 crashed

Wed Jul 08, 2020 9:37 am

I have had my phone since 08 May 2020, and this morning while trying to make a phone call it suddenly crashed. All I have is a blue line on a black screen with the words 'main camera' on. It wont do anything when pressing buttons on the side. This is my medical emergency phone and need it 24/7. What do I do.
 
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Re: A60 crashed

Thu Jul 09, 2020 6:02 am

jax_k1957 wrote:
I have had my phone since 08 May 2020, and this morning while trying to make a phone call it suddenly crashed. All I have is a blue line on a black screen with the words 'main camera' on. It wont do anything when pressing buttons on the side. This is my medical emergency phone and need it 24/7. What do I do.


Hello, sorry for this inconvenience. Can you screenshot it for us to check? or In order to solve your problem more efficiently, please send your problems to support02@blackview.hk, and then our support will contact you soon. Thanks.

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