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blac1edover
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Posts: 17
Joined: Wed Jan 30, 2019 7:42 pm

Re: Change log for new update, July 2019

Sat Aug 10, 2019 8:37 am

I'm quite happy to upload a video of my attempt to get downloaded google play apps to work...I can prove these apps simply do not start. (private message me with an email address?)


Again, the 3 apps I simply cannot get to start on reboot (there may be more, but I'm only concerned about these 3) are:
Timely Alarm Clock
SB Wallpaper changer
Power Shade
All are readily available from Google play. All of these are 'locked' in the White List, and NONE of these auto start on reboot.....Strangely, even though Timely Alarm Clock does start not on reboot, when you actually 'open' the app, the alarm suddenly goes off (for an alarm set minutes ago).
 
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blackview_admin
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Re: Change log for new update, July 2019

Sat Aug 10, 2019 9:08 am

blac1edover wrote:
I'm quite happy to upload a video of my attempt to get downloaded google play apps to work...I can prove these apps simply do not start. (private message me with an email address?)


Again, the 3 apps I simply cannot get to start on reboot (there may be more, but I'm only concerned about these 3) are:
Timely Alarm Clock
SB Wallpaper changer
Power Shade
All are readily available from Google play. All of these are 'locked' in the White List, and NONE of these auto start on reboot.....Strangely, even though Timely Alarm Clock does start not on reboot, when you actually 'open' the app, the alarm suddenly goes off (for an alarm set minutes ago).

Thanks for reply
May I know your email? I'd like to send you our testing video.
 
blac1edover
Topic Author
Posts: 17
Joined: Wed Jan 30, 2019 7:42 pm

Re: Change log for new update, July 2019

Sat Aug 10, 2019 11:11 pm

Hi Marco-66...Looking at your thread, you are really determined to get Blackview to fix these issues. I wish you the best of luck!...It seems we may need more users complaining about O/S issues before Blackview start taking notice.
Blackview seem much more interested in pushing out new phones and making sales, than keeping existing customers happy. This is a shame because I was considering upgrading to the 9700pro, but given the O/S issues that take forever to be fixed, I'll probably buy another brand instead. Can't say I'd recommend Blackview to my friends either! 
 
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blackview_admin
Posts: 6781
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Re: Change log for new update, July 2019

Mon Aug 12, 2019 4:05 am

blac1edover wrote:
Hi Marco-66...Looking at your thread, you are really determined to get Blackview to fix these issues. I wish you the best of luck!...It seems we may need more users complaining about O/S issues before Blackview start taking notice.
Blackview seem much more interested in pushing out new phones and making sales, than keeping existing customers happy. This is a shame because I was considering upgrading to the 9700pro, but given the O/S issues that take forever to be fixed, I'll probably buy another brand instead. Can't say I'd recommend Blackview to my friends either! 

Hi blac1edover:
Did you get the private message I sent to you?
We are handling every issue of our customers but we can not sure when it can be all finished.
Sorry for your bad experience before, we are always trying to meet all your needs.
Thanks for your support

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