Blackview User Forum

 
yakue01
Topic Author
Posts: 5
Joined: Wed Jan 30, 2019 7:10 pm

[TRACKED] Wireless charging problem

Wed Jan 30, 2019 7:39 pm

Hi,


I am from Spain and new in this forum.
Firstly, I want to say so sorry because  my English is not very good sometimes.

I have started using the Bv6800 pro for 3 months ago. At the begining, all work very well, except the tipycal camera unfocus problem, but now, the Wireless charging doesn't work. The device start charging but in few minutes stop to charge.

I thought that the problem was the charging base but I changed for other, and I had the same problem, and I used another phone in the same base and worked very well.

Could you tell me If more people have the same problem? Thanks,


Regards,
 
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blackview_admin
Posts: 6772
Joined: Mon Aug 17, 2015 3:30 am
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Re: Wireless charging problem

Sat Feb 02, 2019 2:41 am

Can anybody else confirm such issue? it looks like an isolated case.
 
sams
Posts: 87
Joined: Mon Aug 01, 2016 4:39 pm

Re: Wireless charging problem

Sat Feb 02, 2019 1:47 pm

Yes, I encountered the same issue, but not always. Repositioning the phone or re-plugging the charger often solve the problem.
 
jang
Posts: 20
Joined: Wed Sep 27, 2017 5:26 pm

Re: Wireless charging problem

Sat Feb 02, 2019 4:31 pm

yakue01 wrote:
Hi,


I am from Spain and new in this forum.
Firstly, I want to say so sorry because  my English is not very good sometimes.

I have started using the Bv6800 pro for 3 months ago. At the begining, all work very well, except the tipycal camera unfocus problem, but now, the Wireless charging doesn't work. The device start charging but in few minutes stop to charge.

I thought that the problem was the charging base but I changed for other, and I had the same problem, and I used another phone in the same base and worked very well.

Could you tell me If more people have the same problem? Thanks,


Regards,

I have same problem with Baseus BSWC-C02 car wireless charger, when using with BV6800 Pro. Wireless charging acts like You described, if phone battery is lower than ~ 75%.
Kinda starts charging, without reaching more than 0.25A @ 5V, after a minute stops charging at all.
 
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blackview_admin
Posts: 6772
Joined: Mon Aug 17, 2015 3:30 am
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Re: Wireless charging problem

Thu Feb 07, 2019 9:09 pm

Can somebody test wireless charging using our Blackview wireless charger? https://m.it.aliexpress.com/item/329213 ... wgQAvD_BwE

The issue may be related to 3rd party chargers and their shape/internals.
 
yakue01
Topic Author
Posts: 5
Joined: Wed Jan 30, 2019 7:10 pm

Re: Wireless charging problem

Fri Feb 08, 2019 3:09 pm

jang wrote:
yakue01 wrote:
Hi,


I am from Spain and new in this forum.
Firstly, I want to say so sorry because  my English is not very good sometimes.

I have started using the Bv6800 pro for 3 months ago. At the begining, all work very well, except the tipycal camera unfocus problem, but now, the Wireless charging doesn't work. The device start charging but in few minutes stop to charge.

I thought that the problem was the charging base but I changed for other, and I had the same problem, and I used another phone in the same base and worked very well.

Could you tell me If more people have the same problem? Thanks,


Regards,

I have same problem with Baseus BSWC-C02 car wireless charger, when using with BV6800 Pro. Wireless charging acts like You described, if phone battery is lower than ~ 75%.
Kinda starts charging, without reaching more than 0.25A @ 5V, after a minute stops charging at all.

Hi, more or less, this is my problem. In my case, I am using a UGREEN Fast Wireless Charger, Fast charger 10w Qi and Standard Fast Charge Wireless Charger 5W.
 
yakue01
Topic Author
Posts: 5
Joined: Wed Jan 30, 2019 7:10 pm

Re: Wireless charging problem

Fri Feb 08, 2019 3:12 pm

blackview_admin wrote:
Can somebody test wireless charging using our Blackview wireless charger? https://m.it.aliexpress.com/item/329213 ... wgQAvD_BwE

The issue may be related to 3rd party chargers and their shape/internals.

I couldn't bought it, this was a gift and in the fisical shop, there wasn't this Blackview W1 Qi Standard Wireless Charger 10 w, 
I will ask some friends If they have have the opportunity to buy or use it because more than one friend bought this phone.
 
sams
Posts: 87
Joined: Mon Aug 01, 2016 4:39 pm

Re: Wireless charging problem

Fri Feb 08, 2019 6:40 pm

This problem appends WITH the original wireless charger. I even setup a Tasker profile to alert me if the phone stop charging less than 2 minutes after starting a wireless charge.
Unplugging/re-plugging it solves the problem. I don't have this problem with my car wireless charger.
 
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blackview_admin
Posts: 6772
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Re: Wireless charging problem

Wed Feb 13, 2019 8:20 pm

Ok, i just tracked this issue. Tech team will be informed about that. ;)
 
jang
Posts: 20
Joined: Wed Sep 27, 2017 5:26 pm

Re: [TRACKED] Wireless charging problem

Thu Feb 14, 2019 6:59 pm

Got JLM-022 charger https://www.aliexpress.com/item/-/32899274954.html
It charges BV6800 at 50% battery, drawing ~1.3A @ 5V from wall adapter.
That makes me think problem is charger related or phone is "choosy" and wont work with any Qi wireless charger.
As I mentioned before, this https://www.aliexpress.com/item/Baseus-Qi-Car-Wireless-Charger-For-iPhone-Xs-Max-XR-X-Samsung-Intelligent-Infrared-Sensor-Fast/32927899540.html charger only works, if battery is already 75% charged.

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